Flight Attendant – Scheduled Service – Phoenix Sky Harbor International Airport

Summary of Essential Duties:

• Perform required work duties in an aircraft environment.
• Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations.
• Actively seek to ensure the safety and comfort of customers.
• Provide exemplary customer service to satisfy and exceed customer expectations.
• Provide assistance lifting and stowing luggage (including baggage, garments, and other items) into overhead bins or other storage areas and soliciting assistance when needed.
• Attend to individuals needing assistance (such as unaccompanied minors, individuals with a disability and the elderly) throughout aircraft operations.
• Prepare and serve meals, snacks, and alcoholic and non-alcoholic drinks.
• Maintain professional appearance.
• Respond during emergency situations by effectively implementing instructions from the flight deck and following required safety and emergency procedures.
• Guide or direct (verbally or non-verbally) passengers during emergency situations (such as evacuations) to minimize impact of the event and protect passengers and crew members.
• Provide emergency medical assistance (e.g., performing CPR and basic first aid) to assist individuals in distress.
• Ensure the aircraft and passengers are in full compliance with policies, procedures, regulations, and safety measures.
• Effectively communicate verbally to make onboard public address announcements, complete safety demonstrations, and provide instruction to others.
• Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies.
• Retrieve and store items in the overhead bins which can be as high 67″ from the floor.
• Exposure to peanuts, pets, and other allergens.
• Must be willing to open emergency exits and close aircraft doors weighing up to 60 pounds and push and pull heavy beverage/food carts requiring 32lbs of force when pushing or pulling.
• Perform tasks that require frequent walking, bending to ankle level, and reaching above shoulder level and reaching inside overhead bins to retrieve or store items.
• Must be able to use all galley/cabin service equipment and in-flight entertainment system unsupervised.
• Maintain the appearance of the aircrafts cabin, galley, and lavatory
• Practices safety conscious behaviors in all operational processes and procedures.
• Comply with other tasks as assigned by management or the Pilot-in-Command.
• Other duties as assigned by leadership.