If youโ€™ve ever sat in economy and glanced longingly at the spacious seats in business or first class, you might have wondered, โ€œCan I just ask a flight attendant for an upgrade?โ€ The idea of getting a free upgrade is tempting, but what are your chances? Hereโ€™s a breakdown of what you need to know if youโ€™re considering asking for an upgrade the next time you fly.

Flight attendants don’t control upgrades

One of the most important things to understand is that flight attendants do not have the authority to grant upgrades. Decisions about who gets upgraded are made before boarding, usually by the airlineโ€™s ticketing system or gate agents based on specific criteria, such as frequent flyer status, fare class, and availability. By the time youโ€™re on the plane, the seating arrangements are pretty much set in stone.

Virgin Atlantic First Class
Photo: Virgin Atlantic

Why asking politely rarely works

You might think that being polite, friendly, and even charming could sway a flight attendant to move you up a class. While being polite is always appreciated, itโ€™s not likely to get you an upgrade. Upgrades are tracked and documented by the airline, and unauthorised upgrades can get flight attendants in trouble with their employers. So, even if you ask nicely, don’t expect it to happen.

Upgrades are usually pre-determined

Airlines often have a strict protocol for upgrades, which includes offering them to frequent flyers, those with high status in the airlineโ€™s loyalty program, or passengers who paid for an upgrade at the time of booking. These decisions are made based on who will bring the most value to the airline, not on who asks once they’re on the plane.

Airport female worker at checkin counter.
Photo: gchutka/Getty Images

Special circumstances that might help

There are rare occasions where you might get lucky. For example, if the economy class is overbooked, some passengers may be bumped up to premium classes. However, even in these situations, the upgrades are typically given to those with higher status first. If you’re in economy, being dressed well, or having a genuine reason might slightly improve your chances, but it’s still not something you can count on.

What you can do instead

If youโ€™re really keen on an upgrade, your best bet is to ask at the gate before you board. Sometimes, airlines offer last-minute upgrade deals at a reduced rate. You can also increase your chances by joining the airline’s frequent flyer program and flying with the same airline consistently to build up your status. This way, you may be considered for automatic upgrades in the future.

How flight attendants can help

While flight attendants canโ€™t upgrade your seat, they can make your flight more comfortable in other ways. If you have a special request, like an extra blanket, pillow, or specific meal, asking politely could result in a little extra comfort during your flight. But remember, these are small perks, not upgrades.

Final thoughts: have you ever tried to get an upgrade?

Now that you know the real deal about asking for an upgrade, weโ€™d love to hear your thoughts. Have you ever tried asking for an upgrade? What was your experience? Share your stories in the comments below. And if youโ€™re curious about more insider tips on cabin crew life, join the conversation in our forum where experienced flight attendants can answer your questions and share their insights!