Aurigny offers an opportunity for those interested in aviation and dedicated to passenger service and safety. As a cabin crew member, you will play a vital role in ensuring smooth operations and a positive passenger experience. This guide covers responsibilities, requirements, benefits, and challenges of joining Aurigny’s cabin crew.
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Overview of Aurigny
Aurigny is the flag carrier of the Channel Islands, based in Guernsey. Founded in 1968, Aurigny is known for friendly service and strong local ties. The airline operates a fleet of 5 aircraft, including ATR 72-600s and Dornier 228s. Aurigny connects the Channel Islands with the UK and Europe, making it a key part of the region’s air network.
Overview of the cabin crew role at Aurigny
You must be 18 or older, fluent in English, hold a valid passport, and pass a background check. You need flexibility, strong customer service skills, and the ability to stay calm under pressure.
Your responsibilities will include ensuring safety, attending pre-flight briefings, providing customer service, and maintaining high standards. You will also serve beverages, act as a role model, and work effectively as part of a team.
Responsibilities of Aurigny cabin crew members
- Operational safety and compliance: Ensure operational safety, security, and health responsibilities are performed to the highest standards. Comply with EASA/CAA and Aurigny Air Services requirements, and all relevant legislation.
- Pre-flight briefings: Participate in pre-flight briefings.
- Customer service: Deliver excellent customer service, in line with Aurigny’s service standards and behaviours. Serve and sell beverages and duty-free items.
- Role model: Act as an Aurigny role model to crew, colleagues, and passengers, adhering to uniform standards.
- Personal presentation: Maintain a high level of personal appearance, presentation, and conduct.
- Teamwork: Build effective working relationships with colleagues to work as one team.
Requirements for Aurigny cabin crew members
- Age: 18 or over at the start of employment.
- Languages: Fluent in spoken and written English.
- Passport: Must hold a valid passport.
- Background check: Provision of an Enhanced Police Disclosure.
- Employment history: Provide a verifiable five-year employment history.
- References: Suitable references covering the last five years for obtaining an Airside Pass.
- Work schedule: Ability to work shifts, including weekends, public holidays, early starts, and late finishes.
- Safety focus: Understand the importance of passenger safety and security.
- Service excellence: Passionate about delivering excellent service.
- Customer Interaction: Enjoy interacting with passengers and place them at the heart of all you do.
- Resilience: Able to confidently handle challenging situations and stay resilient.
- Cultural respect: Respect and understand different cultures and backgrounds.
- Teamwork: Build positive relationships with colleagues to deliver excellent service.
- Calm under pressure: Stay calm and focused during emergencies.
Recruitment process for cabin crew at Aurigny
- Visit the Aurigny website: Visit Aurigny’s job vacancies page to view the most recent job openings.
- Fill out the application form: Complete the online application form for the role that interests you.
- Attach your documents: Make sure to include your CV, cover letter, and any other relevant documents, such as qualifications.
- Submit your application: Once you’ve completed the form and have attached your documents, submit your application.
- Assessment day: If shortlisted, you will attend an assessment day with group exercises, role-playing, and interviews.
- Final interview: Successful candidates from the assessment day will have a final interview.
- Training program: Selected candidates will go through training covering safety, first aid, and service skills.
Salary
Aurigny offers competitive salaries for cabin crew, ranging from £27,900 to £96,500 per year, with additional allowances for overnight stays and extra shifts.
Benefits
- Travel perks: Discounted flights for staff and families.
- Pension scheme: Access to the company pension scheme.
- Health insurance: Basic health coverage is provided.
- Uniform allowance: Uniform provided, plus allowance for maintenance.
Tips for a successful cabin crew application
- Tailor your CV: Highlight customer service experience and teamwork skills.
- Research the airline: Show that you understand Aurigny’s values and operations.
- Stay positive: The assessment day can be challenging; stay positive.
- Be yourself: Aurigny values genuine, personable candidates who provide great service.
Join the discussion!
Have questions about becoming cabin crew at Aurigny? Want to hear more from experienced crew members? Drop your thoughts in the comments below and join our cabin crew forum. Experienced crew are ready to share insights and answer your questions. If you’re ready to take off with Aurigny, visit our cabin crew jobs page to apply today!
Frequently Asked Questions
What are the main requirements to join Aurigny as cabin crew?
You need to be 18 or older, fluent in English, hold a valid passport, pass background checks, and be flexible with shift work, including weekends and holidays.
What responsibilities do Aurigny cabin crew members have?
Responsibilities include ensuring safety, providing customer service, serving beverages, maintaining the cabin, and acting as a role model for Aurigny’s service standards.
How does the recruitment process work at Aurigny?
You apply online, then, if shortlisted, attend an assessment day with group activities and interviews, followed by a final interview. Selected candidates complete a training program.
What salary can I expect as cabin crew at Aurigny?
The salary ranges from £27,900 to £96,500 per year, with additional pay for overnight stays and extra shifts.
What benefits does Aurigny offer its cabin crew?
Benefits include discounted flights for staff and families, a company pension scheme, basic health insurance, and a uniform allowance.
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