Do you dream of traveling the world, meeting new people every day, and working high above the clouds? A career as a cabin crew member with China Southern Airlines might just be the opportunity you’ve been waiting for. As one of the largest airlines in Asia, China Southern offers a rewarding and unique career path for aspiring flight attendants. This guide will take you through everything you need to know, from qualifications and application to training, lifestyle, and benefits.

Why work for China Southern Airlines?

China Southern Airlines, based in Guangzhou, Guangdong, is known for its massive fleet and impressive route network that spans across 216 destinations worldwide. Here are some reasons why aspiring cabin crew members are drawn to China Southern Airlines:

  • Global exposure: Serving destinations throughout Asia, Europe, North America, and more, China Southern offers unparalleled exposure to international travel.
  • Career development: The airline offers excellent opportunities for career growth within the aviation industry.
  • Industry stability: China Southern Airlines is one of China’s largest state-owned carriers, which means stability, consistent operations, and recognition within the industry.

Basic requirements to join China Southern cabin crew

To join China Southern Airlines as a cabin crew member, you must meet a set of specific requirements:

  • Age: You must be at least 18 years old.
  • Marital status: Candidates are required to be single at the time of application.
  • Education: A high school diploma or equivalent is mandatory.
  • Height requirements: For women, height must be between 165 cm and 175 cm, and for men, between 175 cm and 185 cm.
  • Languages: Fluency in Mandarin is required, and proficiency in English is crucial for international flights. Additional languages are an asset.
  • Physical appearance: Cabin crew members must have no visible scars or tattoos while wearing the uniform. The airline places a high emphasis on grooming and presentable appearance.
  • Health requirements: You must pass a medical examination and be physically fit. Applicants must also be able to swim at least 25 meters unaided.
  • Customer service skills: Excellent interpersonal skills, adaptability, and the ability to remain calm under pressure are essential.

The application process

The application process for China Southern Airlines is competitive, so thorough preparation is key. Here’s what the process involves:

  1. Application submission:
    Candidates need to apply through the airline’s official channels, such as the China Southern Airlines website or their social media pages. Make sure to submit a complete CV, a recent photo, and relevant certifications.
  2. Initial screening:
    Qualified applicants will be shortlisted for an initial screening that assesses physical requirements and appearance.
  3. Interview:
    If you pass the initial screening, you’ll be invited to a face-to-face interview. This stage will focus on your customer service experience, language skills, and how you handle various scenarios.
  4. Medical examination:
    Candidates who are successful in the interview round will need to pass a comprehensive medical check to confirm they can handle the physical requirements of the role.
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Training to become a cabin crew

Once accepted, candidates undergo an extensive training program to prepare for the role. Here’s what to expect:

  • Safety procedures: Training includes safety protocols, emergency evacuations, and the use of safety equipment to ensure passenger safety.
  • First aid: Basic first aid training is essential, as cabin crew members are often the first responders in medical situations on board.
  • Customer service: China Southern Airlines places a huge emphasis on customer service, and training will focus on ensuring passengers have the best possible experience.

Salary and benefits

Working as a cabin crew member for China Southern Airlines comes with a competitive salary and numerous perks:

  • Salary: Cabin crew members earn between CNY 5,166 and CNY 11,333 per month, depending on experience, location, and seniority.
  • Health and life insurance: Comprehensive medical, dental, and vision insurance are provided, along with life insurance.
  • Travel benefits: Cabin crew members and their immediate families enjoy discounted or free flight tickets. This is a major perk for those passionate about exploring the world.
  • Housing and transportation allowances: The airline offers allowances to cover housing and transport, especially for those based in Guangzhou.
  • Performance bonuses: Additional performance-based incentives are provided to reward dedication and outstanding work.

What it’s like to work at China Southern Airlines

A career with China Southern Airlines as a cabin crew member is dynamic and rewarding, offering you the opportunity to meet new people, travel to new places, and be part of a team that prioritises customer safety and comfort. Here’s what you can expect:

  • Diverse workdays: No two days are the same. Every flight brings a new set of passengers and experiences, making each day unique.
  • Team collaboration: Teamwork is a vital aspect of the role. You will collaborate closely with your crew members to provide seamless service.
  • Commitment to safety: Safety is a priority at China Southern Airlines, and every crew member is responsible for ensuring all protocols are followed.

Work schedule and lifestyle

The lifestyle of a cabin crew member is exciting, but it also comes with unique challenges:

  • Irregular hours: The job involves working at all hours, including nights, weekends, and holidays. Flexibility is essential.
  • Layovers: Depending on the route, you may have layovers in different cities, allowing you to explore new destinations. China Southern provides accommodation during these layovers.
  • Physical requirements: You will need to be on your feet for long hours, help passengers with luggage, and handle other physical tasks. Maintaining a good level of fitness is crucial.
  • Living in Guangzhou, Beijing, or Shenzhen: China Southern Airlines has bases in major cities like Guangzhou, Beijing, and Shenzhen. Living in these cities offers a dynamic experience, combining modern amenities with rich cultural heritage. Guangzhou is known for its bustling markets and incredible food scene, Beijing offers a mix of history and modernity with iconic landmarks such as the Great Wall, and Shenzhen is a rapidly growing metropolis with a vibrant lifestyle and proximity to Hong Kong. These cities provide excellent public transport, diverse culinary experiences, and ample leisure opportunities.
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Career advancement opportunities

China Southern Airlines provides multiple opportunities for career growth. Here are some paths you can pursue:

  • Senior Cabin Crew: With experience, you can move up to a senior cabin crew role, leading a team during flights.
  • Cabin Crew Trainer: Experienced crew members can train new recruits, sharing their expertise and knowledge.
  • Transition to ground roles: Many cabin crew members eventually transition into other roles within the airline, such as customer service management or operations.

Skills needed to succeed

To thrive as a cabin crew member at China Southern Airlines, you’ll need the following skills:

  • Customer service skills: A passion for helping others and ensuring a positive experience for all passengers.
  • Adaptability: The ability to adapt quickly to changing schedules, passenger needs, and in-flight challenges.
  • Communication: Effective communication is key, both with passengers and your team.
  • Teamwork: The ability to work well in a team setting is vital, as flight safety and comfort rely on seamless crew collaboration.
  • Problem-solving skills: The ability to think quickly and resolve any challenges or issues that arise during a flight.
  • Cultural awareness: Understanding and respecting cultural differences is crucial when working with an international airline.

Tips for a successful application

Here are some tips to help you succeed in your application to become a cabin crew member for China Southern Airlines:

  • Highlight relevant experience: Emphasise any previous customer service roles and language skills in your CV.
  • Prepare for the interview: Practice common interview questions related to customer service scenarios and why you want to work for China Southern Airlines.
  • Be professional: First impressions count. Dress appropriately for the interview and demonstrate a positive attitude.

Final thoughts

Becoming a cabin crew member for China Southern Airlines is a rewarding opportunity for those passionate about travel, customer service, and working in a dynamic environment. The benefits, career development opportunities, and chance to see the world make this an exciting career choice.

We want to hear from you! If you have any questions or want to share your thoughts, feel free to leave a comment in the comments section below. Join our cabin crew forum to connect with experienced flight attendants who can answer your questions and share their insights. And don’t forget to visit our cabin crew jobs page to apply for the latest cabin crew openings at China Southern Airlines. Take the first step towards your dream career in aviation today!


Frequently Asked Questions

1. Why should I work for China Southern Airlines?

China Southern Airlines offers global travel opportunities, career growth, and stability. It’s one of Asia’s largest airlines, with an extensive route network and a commitment to customer service and safety.

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2. What are the basic requirements to join China Southern Airlines cabin crew?

You must be at least 18 years old, single, and have a high school diploma. Height requirements are 165-175 cm for women and 175-185 cm for men. You must be fluent in Mandarin and proficient in English, with no visible tattoos or scars.

3. How do I apply?

You can apply through China Southern’s official website or social media channels. Submit your CV, photo, and required documents.

4. What is the application process?

The process includes submitting your application, an initial screening, a face-to-face interview, and passing a medical examination to ensure physical fitness.

5. What training will I receive?

Training covers safety procedures, first aid, and customer service skills to prepare you for handling emergencies and ensuring passengers have a pleasant experience.

6. How much will I earn as a cabin crew member?

The salary ranges from CNY 5,166 to CNY 11,333 per month, depending on experience and seniority. Additional bonuses are available for performance and flight hours.

7. What benefits does China Southern Airlines offer?

Benefits include health, dental, and vision insurance, free or discounted flights for employees and families, housing and transportation allowances, and performance bonuses.

8. What is the work environment like at China Southern Airlines?

The work environment is fast-paced and team-oriented. You will meet new passengers daily, collaborate with your crew, and ensure safety protocols are followed on every flight.

9. What is the lifestyle like as a cabin crew member?

Expect irregular hours, including nights and weekends. You may have layovers in different cities, and China Southern provides accommodation during layovers. The job requires physical stamina due to long hours and various physical tasks.

10. What opportunities for career advancement are available?

You can progress to senior cabin crew positions, become a cabin crew trainer, or transition to ground-based roles like customer service management or operations.

11. What skills are important for success?

Strong customer service, adaptability, teamwork, communication, problem-solving, and cultural awareness are essential for success in this role.

12. How can I improve my chances of getting hired?

Highlight relevant customer service experience, language skills, and teamwork abilities on your CV. Practice answering interview questions about customer service, and be professional in your appearance and attitude.

13. What is life like in cities like Guangzhou, Beijing, and Shenzhen?

These cities offer a mix of modern amenities and cultural experiences. Living in cities like Guangzhou or Beijing provides access to public transportation, diverse food options, and leisure activities, making them exciting places to live and work.