If you are interested in a career that combines travel, service, and a chance to work with one of Asia’s top airlines, consider becoming a cabin crew member with EVA Air. This guide will walk you through everything you need to know to get started as a cabin crew member at EVA Air.

Basic requirements to join EVA Air cabin crew

To work as a cabin crew member at EVA Air, there are specific requirements you need to fulfill:

  • Age requirement: You must be at least 20 years old.
  • Education: A high school diploma or equivalent is required.
  • Language skills: Fluency in Mandarin and English is necessary. Proficiency in additional languages, such as Japanese or Korean, is an added advantage.
  • Height requirement: Female applicants must be at least 160 cm and male applicants must be at least 170 cm in height, with the ability to reach safety equipment and overhead compartments easily.
  • Physical fitness: Applicants must pass a medical examination to ensure they are physically fit for the role. You also need to be able to swim at least 50 meters unaided.
  • Customer service skills: A strong background in customer service is preferred, as the role involves daily interaction with passengers.
  • Work eligibility: Applicants must have the legal right to work in Taiwan without requiring sponsorship.

The application process step-by-step

The process to join EVA Air’s cabin crew team is straightforward but competitive. Here’s what to expect:

  1. Online application:
    Submit your CV, a recent photograph, and relevant documents through the EVA Air career portal.
  2. Initial screening:
    Selected candidates will be contacted for an initial screening where qualifications, communication skills, and personal presentation will be evaluated.
  3. Assessment day:
    Candidates who pass the screening stage are invited to an assessment day, which may include group exercises, role-playing scenarios, and individual interviews.
  4. Medical examination:
    If successful, candidates will need to pass a medical examination to confirm their fitness for the job.
  5. Training program:
    Once selected, you will undergo a rigorous training program designed to prepare you for the challenges of being a cabin crew member.
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Cabin crew training

Training is a crucial part of becoming a cabin crew member at EVA Air. The program aims to equip you with the skills and knowledge necessary to deliver an exceptional flying experience for passengers:

  • Safety procedures: Learn safety protocols, emergency evacuation procedures, and how to use safety equipment.
  • First aid: Training includes basic first aid to handle any in-flight medical emergencies.
  • Customer service excellence: EVA Air places a strong emphasis on customer experience. You’ll be trained to deliver top-quality service, handle challenging situations, and create a positive atmosphere onboard.
  • Aircraft familiarisation: You will receive training on the aircraft types used by EVA Air, including the Boeing 787-9 and Airbus A330.

Salary and benefits

Working as a cabin crew member for EVA Air comes with a competitive salary and a wide range of benefits:

  • Salary: Starting salaries range from TWD 48,000 to TWD 60,000 per month (approximately USD 1,550 to 1,950), with potential increases based on flight hours and experience.
  • Travel perks: Cabin crew members enjoy discounted or free flight tickets for themselves and their immediate family, making this role ideal for those who love to travel.
  • Health and insurance benefits: Comprehensive health, dental, and vision insurance are provided for all cabin crew members.
  • Accommodation and meals: During layovers, accommodation is provided by the airline, along with meal allowances.
  • Performance bonuses: Crew members are eligible for performance-based bonuses that reward dedication and service excellence.
  • Work-life balance initiatives: EVA Air is known for promoting a healthy work-life balance. Rosters are planned to ensure adequate rest periods, contributing to crew well-being and job satisfaction.
  • Employee recognition programs: EVA Air values its employees and recognises their contributions through structured employee recognition programs, which include awards and additional perks for outstanding performance.
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Skills needed to succeed

To thrive as a cabin crew member at EVA Air, you will need the following skills:

  • Customer service skills: Providing excellent service to passengers is key. You need to be approachable, friendly, and able to assist passengers with a variety of needs.
  • Adaptability: You must be able to adapt to changing schedules, passenger needs, and unexpected situations.
  • Communication skills: Effective communication is crucial for interacting with passengers and coordinating with your team.
  • Teamwork: Working well with others is essential for ensuring smooth flight operations.
  • Problem-solving: The ability to think quickly and handle emergencies or other in-flight situations calmly is vital.
  • Cultural awareness: EVA Air serves an international clientele, so being culturally sensitive is important for creating a positive passenger experience.

Tips for a successful application

If you’re considering applying to EVA Air as a cabin crew member, here are some tips to help you succeed:

  • Highlight relevant skills: Make sure your CV emphasises customer service experience, language proficiency, and adaptability.
  • Prepare for the interview: Practice answers to common interview questions related to customer service scenarios, teamwork, and your motivation for joining EVA Air.
  • Present yourself professionally: First impressions are crucial. Dress appropriately and demonstrate confidence during all stages of the assessment.
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We’d love to hear from you! If you have any questions about becoming a cabin crew member, share them in the comments section below. You can also join our cabin crew forum to connect with experienced cabin crew members and gain valuable insights. And don’t forget to visit our cabin crew jobs page to apply for the latest openings at EVA Air – your dream career could be just a click away!

Frequently Asked Questions

What are the basic requirements to join EVA Air cabin crew?

You need to be at least 20 years old, have a high school diploma, and be fluent in Mandarin and English. You also need to meet height requirements (160 cm for women, 170 cm for men) and pass a medical exam.

How can I apply for a cabin crew position at EVA Air?

Submit your application online through EVA Air’s career portal, including your CV, a photo, and relevant documents. If shortlisted, you will undergo screening, an assessment day, and a medical exam.

What salary and benefits can I expect?

Starting salaries range from TWD 48,000 to TWD 60,000 per month. Benefits include travel perks, health insurance, accommodation during layovers, and performance-based bonuses.

What skills are needed to succeed as a cabin crew member?

You need strong customer service, communication, and teamwork skills. Adaptability, problem-solving, and cultural awareness are also essential.

What are the key benefits of working at EVA Air?

EVA Air offers competitive pay, extensive travel perks, health insurance, career development opportunities, and a positive work-life balance for its cabin crew.