If you’re dreaming of a career in the skies, becoming a cabin crew member with airBaltic is a fantastic opportunity. As one of the leading airlines in the Baltics, airBaltic offers a dynamic, international environment where cabin crew members play an essential role in ensuring passenger safety and providing exceptional customer service. But how do you get started?

This guide will walk you through the steps to becoming cabin crew with airBaltic, from meeting the basic requirements to completing the interview and training process.

Requirements for airBaltic Cabin Crew Members

The first step in becoming cabin crew with airBaltic is ensuring that you meet the basic qualifications. Airlines, including airBaltic, require candidates to have certain skills, traits, and qualifications to ensure they can handle the responsibilities of the role.

Here are the main requirements you’ll need to meet:

  • Minimum age: You must be at least 18 years old to apply.
  • Education: A high school diploma or equivalent is required.
  • Language skills: You need to be fluent in English and Latvian (as airBaltic is based in Latvia), and proficiency in additional languages such as Russian or German is a strong advantage.
  • Arm reach requirement: You need to be able to reach 210 cm while standing on tiptoes, which ensures you can reach overhead safety equipment.
  • Physical fitness: You must be physically fit and able to perform the duties required of cabin crew members. Additionally, you must be able to swim.
  • Valid EU passport: You must hold a valid EU passport with no travel restrictions, as international travel is essential for airBaltic’s operations.
  • Medical fitness: You’ll need to pass a medical examination to confirm that you’re fit for the job, which involves working long hours and handling emergency situations.
  • Appearance and grooming: Like most airlines, airBaltic has strict grooming standards, including no visible tattoos or piercings while in uniform.

Key point: Before applying, ensure that you meet all the basic requirements set by airBaltic, including the arm reach, physical fitness, and swimming ability.

Essential skills for airBaltic cabin crew

Being a cabin crew member requires a wide range of skills and qualities beyond meeting the educational and physical requirements. Airlines, including airBaltic, look for candidates who have strong communication skills, can work well under pressure, and are capable of providing excellent customer service.

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Key skills that airBaltic looks for in its cabin crew include:

  • Customer service experience: Previous experience in hospitality, retail, or tourism can be a big plus. Cabin crew members are responsible for ensuring a pleasant travel experience for passengers, so customer service is a major part of the job.
  • Communication skills: You’ll be communicating with passengers and colleagues throughout the flight, so being clear and professional is essential. Proficiency in multiple languages will also give you an advantage.
  • Problem-solving abilities: Cabin crew members often need to resolve issues quickly and efficiently, whether it’s a delayed flight or an in-flight medical emergency.
  • Teamwork: You’ll be working closely with other crew members and the cockpit team, so the ability to collaborate effectively is important.

Key point: Developing strong communication, customer service, and problem-solving skills will increase your chances of landing a job with airBaltic.

Preparing your application

Once you’re sure you meet the qualifications and have the necessary skills, the next step is to prepare a strong application. airBaltic typically posts job openings for cabin crew on their Careers page. Here’s what to include in your application:

  • Resume: Your resume should highlight your educational background, any relevant work experience, particularly in customer service, and your language skills.
  • Cover letter: Your cover letter is an opportunity to explain why you want to join airBaltic, how your skills and experiences make you a strong candidate, and what you can bring to the role.
  • Photos: Many airlines, including airBaltic, require applicants to include a professional headshot and full-body photo as part of the application process.

Key point: Tailor your resume and cover letter to showcase your customer service experience, language skills, and enthusiasm for joining airBaltic’s cabin crew team.

Interview and assessment process for airBaltic Cabin Crew

If your application is successful, airBaltic will invite you to participate in an interview and assessment day. This is a critical part of the recruitment process where the airline will evaluate whether you’re the right fit for the job.

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Here’s what you can expect:

  1. Group exercises: These activities assess your teamwork and communication skills. You’ll be asked to work with other candidates to solve problems or complete tasks.
  2. One-on-one interviews: In the individual interview, you’ll be asked about your previous experience, why you want to work for airBaltic, and how you handle challenging situations.
  3. Role play: Some interviews involve role-playing scenarios where you’ll need to demonstrate how you would handle specific situations, such as dealing with an upset passenger or an emergency on board.

Key point: Practice answering common cabin crew interview questions and prepare for group exercises that assess your ability to work as part of a team.

Completing cabin crew training with airBaltic

If you successfully pass the interview and assessment process, you’ll be offered a place in airBaltic’s cabin crew training program. This training is mandatory and covers all the essential skills you’ll need to work as a cabin crew member.

The training program typically covers the following areas:

  • Safety procedures: You’ll learn how to handle emergency situations, including how to perform evacuations, use safety equipment like life jackets and oxygen masks, and respond to in-flight medical emergencies.
  • First aid training: Cabin crew members are trained in basic first aid, including CPR, to manage health issues that may arise during a flight.
  • Customer service: You’ll be trained on how to provide high-quality service to passengers, handle complaints, and manage special requests.
  • Grooming standards: airBaltic has high grooming standards, and you’ll be trained on how to maintain a professional appearance throughout your shift.
  • Key point: airBaltic’s training program is rigorous, but it prepares you to handle all aspects of the job, from passenger service to safety procedures.

Advancing your career with airBaltic

Once you’ve completed your training and started working as cabin crew, there are plenty of opportunities to advance your career within airBaltic. As you gain experience, you may be promoted to senior roles, such as senior cabin crew or purser, which come with additional responsibilities and higher pay.

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Additionally, many cabin crew members go on to pursue other careers within the airline industry, such as cabin crew trainers, recruiters, or managers. airBaltic encourages internal growth, so there’s plenty of room for professional development.

Key point: airBaltic offers career growth opportunities for cabin crew members, so you can continue to develop your skills and advance in your career.


Ready to join airBaltic? Share your thoughts below!

Becoming a cabin crew member with airBaltic is a rewarding opportunity to travel the world while working for a prestigious airline. Do you have any questions or insights about the recruitment process? We’d love to hear from you! Comment below or join our cabin crew forum to connect with experienced professionals. Don’t forget to check out our cabin crew jobs page for the latest opportunities and start your journey with airBaltic today.


Frequently Asked Questions

1. What are the basic requirements to apply for cabin crew at airBaltic?

You need to be at least 18 years old, have a high school diploma, be fluent in English and Latvian, meet the physical requirements, have a valid EU passport, and pass a medical exam.

2. What skills do I need to become a cabin crew member at airBaltic?

Key skills include strong customer service, good communication, problem-solving abilities, and teamwork.

3. How can I apply for a cabin crew position at airBaltic?

You can apply through the airBaltic Careers page by submitting your resume, cover letter, and professional photos.

4. What is the interview process like for airBaltic cabin crew?

It includes group exercises to assess teamwork, one-on-one interviews about your experience, and role-playing scenarios to test how you handle in-flight situations.

5. What does airBaltic’s cabin crew training involve?

Training covers safety procedures, first aid, customer service, and maintaining grooming standards.

6. Are there opportunities for career growth at airBaltic?

Yes, you can advance to senior cabin crew roles or explore other positions within the airline, like trainers or recruiters.

7. How can I stand out when applying to airBaltic?

Showcase relevant customer service experience, strong communication skills, and your enthusiasm for joining airBaltic in your application.