Icelandair offers a unique career that allows you to travel the world, meet new people, and be part of a dynamic and friendly team. Whether you are interested in international travel or delivering top-notch customer service, this guide covers everything you need to know about starting your journey as a cabin crew member for Icelandair.

Icelandair cabin crew requirements

To work as a cabin crew member with Icelandair, there are several important requirements to meet:

  • Age requirement: You must be at least 21 years old.
  • Legal authorisation: You need a valid passport and must be authorised to work on all Icelandair routes.
  • Language skills: Proficiency in English and Icelandic is mandatory. Additional languages are an asset.
  • Height and fitness: You must be at least 160 cm tall, in good physical health, and able to pass a medical examination.
  • Appearance: No visible tattoos or piercings when in uniform.
  • Interpersonal skills: You need strong communication skills, adaptability, and a friendly attitude towards passengers and colleagues.

Responsibilities of an Icelandair cabin crew member

Working as a cabin crew member for Icelandair is more than just serving drinks and smiling at passengers. Here are the key responsibilities:

  • Ensuring passenger safety: Conduct pre-flight safety checks and ensure passengers comply with safety procedures. You will also be responsible for demonstrating safety equipment.
  • Customer service: Provide excellent service by greeting passengers, helping them with their needs, serving meals, and ensuring a comfortable journey.
  • Handling emergencies: Be prepared to manage emergencies such as medical incidents or other unexpected situations that may arise during the flight.
  • Cabin cleanliness: Keep the cabin clean and organised, ensuring all passengers have a pleasant flight.
  • Team collaboration: Coordinate with other crew members to maintain high service standards.
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Icelandair cabin crew step-by-step application process

If you’re ready to apply for a cabin crew role at Icelandair, follow these steps to get started:

Step 1: Visit Icelandair’s career portal.

Step 2: Select the “Cabin Crew” category and apply for open positions.

Step 3: Fill out the application form with your personal information, including resume, passport details, and language proficiency.

Step 4: Once shortlisted, you’ll be invited to an assessment day, which includes interviews, group activities, and skill assessments.

Step 5: Pass a medical examination to confirm your health and fitness for the role.

Step 6: Complete Icelandair’s 7-week training program designed to prepare you for your responsibilities as a cabin crew member.

Training for Icelandair cabin crew members

Training is a crucial part of becoming a cabin crew member at Icelandair. The training program covers:

  • Safety procedures: Detailed training on how to handle emergencies, including medical incidents, evacuations, and other critical situations.
  • Customer service: Learn the essentials of providing world-class customer service, including managing passenger requests and handling difficult situations.
  • In-flight service: Training on serving meals, managing in-flight sales, and ensuring a smooth cabin experience for all passengers.

Training ensures that cabin crew members are well-prepared to maintain Icelandair’s high standards of safety and customer service.

Icelandair cabin crew salary and benefits

Icelandair offers a competitive salary along with numerous benefits that make it an attractive career option:

  • Monthly salary: The average salary for a cabin crew member is ISK 437,000 per month (approximately $3,229).
  • Healthcare coverage: Comprehensive medical insurance and life insurance are provided to all cabin crew members.
  • Per diem allowance: Cabin crew members receive per diem pay to cover meals and other expenses during layovers.
  • Travel benefits: Enjoy free and discounted flights for you and eligible dependents, including access to Icelandair’s partner airlines.
  • Flexible schedule: Typically, cabin crew work only three days per week, allowing for an ideal work-life balance.
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Ready to start your cabin crew journey?

Becoming a cabin crew member with Icelandair offers an incredible opportunity to explore the world, build your career, and be part of an iconic airline. If you’re ready to take the leap, now’s the time to apply!

  • Leave a comment: Do you have questions about working for Icelandair? Leave a comment below and join the discussion!
  • Join the forum: Head over to our cabin crew forum to connect with experienced crew members and learn more about the role.
  • Apply now: Visit our cabin crew jobs page to find the latest openings and submit your application.

Your dream of becoming part of Icelandair’s cabin crew team is within reach. Don’t wait – take the first step towards a rewarding career in aviation today!

Frequently Asked Questions

What are the requirements to become a cabin crew member?

You must be at least 21 years old, have a valid passport, and be authorized to work on all Icelandair routes. Fluency in English and Icelandic is required, and you must meet height and fitness standards.

What are the main responsibilities of a cabin crew member?

Your duties include ensuring passenger safety, providing excellent customer service, handling emergencies, maintaining cabin cleanliness, and working as part of a team to deliver a smooth in-flight experience.

What is the salary and benefits package?

Cabin crew members earn around ISK 437,000 per month (about $3,229). Benefits include healthcare, a per diem for layovers, travel discounts, and a flexible schedule.