If you are aspiring to become a flight attendant with KLM, this article will guide you through the essential steps, from the application process to what you can expect in training. Becoming a cabin crew member with KLM is a prestigious opportunity, but the selection process is competitive. Here’s how you can stand out and successfully land the job.

Cabin crew requirements at KLM Royal Dutch Airlines

Before applying to KLM, it’s crucial to ensure you meet the airline’s basic qualifications:

  • Age: You must be at least 21 years old.
  • Height: Your height must be between 1.58 meters (5’2″) and 1.90 meters (6’2″).
  • Language proficiency: Fluency in Dutch and English is required.
  • Physical Fitness: You must be able to swim 50 meters unaided, and undergo a full medical examination, including vision and hearing tests.
  • No visible tattoos or piercings: Grooming standards must be followed.
  • Location: You must be willing to live within 90 minutes of Amsterdam Schiphol Airport​

The application process

To apply, you’ll need to go to the KLM Careers website and search for the available cabin crew vacancies. You will fill out an online application form and upload the necessary documents:

  • A professional resume.
  • A full-body and passport-sized photograph (taken professionally, in business attire).
  • Relevant certifications or qualifications​.

After submitting your application, the recruitment team will review your qualifications. If you pass the initial screening, you’ll receive an invitation to participate in the selection process​.

Selection and interview process

KLM’s selection process is thorough, designed to assess not just your skills but also your suitability for the role. Here’s what you can expect:

  • Digital Tests: These include English language proficiency, mathematical skills, and competency tests.
  • Meet & Greet: If you pass the digital tests, you’ll be invited to meet the recruiters. During this stage, you will give a short presentation in both English and Dutch.
  • Group Assignment: This is a practical test that assesses how well you work in a team under pressure.
  • Criteria-Based Interview (CBI): You’ll undergo a competency-based interview with two recruiters. They will evaluate your problem-solving skills, ability to handle stress, and overall personality[1]​.
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Medical and security checks

After passing the interview rounds, you will undergo a medical examination to ensure you’re fit to fly. This will include alcohol and drug tests, and possibly an eye exam. Additionally, a background check and a security screening will be conducted[2].

Training program

Once you’ve successfully passed all the selection rounds, you’ll start KLM’s initial training program. The training consists of two phases:

  • Phase 1: A digital course that takes approximately 40 hours.
  • Phase 2: A 20-day, intensive training program held at Schiphol-East. You’ll cover safety procedures, customer service, and everything you need to know about KLM’s operations[3]​.

Cabin crew salary and benefits at KLM Royal Dutch Airlines

As a newly hired cabin crew member at KLM, your starting salary will be around €2,842.54 per month[4]. This can increase based on experience and seniority. In addition to the base salary, flight attendants enjoy various benefits, including:

  • Daily allowances during layovers.
  • Travel discounts for flights and accommodations.
  • Travel allowance.
  • Profit-sharing plans and 13th month.
  • Health and life insurance[5].

Ready to start your journey? Share your thoughts below!

If you have any questions about the application process or life as a cabin crew member, leave a comment below or join our cabin crew forum. Also, check our cabin crew jobs page to see the latest openings at KLM!

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Frequently Asked Questions

What are the basic requirements to become a flight attendant at KLM?

You need to be at least 21 years old, with a height between 1.58 meters and 1.90 meters. You must be fluent in Dutch and English, physically fit, and able to swim 50 meters unaided. You also need to live within 90 minutes of Amsterdam Schiphol Airport.

How do I apply for a flight attendant position at KLM?

You can apply through the KLM Careers website. Submit a professional resume, along with a full-body and passport-sized photograph, and relevant certifications.

What does KLM’s selection process involve?

The process includes digital tests for language and math skills, a group assignment, and a competency-based interview. You will also give a short presentation in both English and Dutch.

What is the salary for KLM flight attendants?

The starting salary is around €2,842.54 per month, with increases based on experience. Additional benefits include layover allowances, travel discounts, profit-sharing, and health insurance.

References:

1. KLM. “Selection procedure for cabin crew KLM.” KLM Careers Website. Retrieved September 25, 2024.

2. KLM. “Selection procedure for cabin crew KLM.” KLM Careers Website. Retrieved September 25, 2024.

3. KLM. “Selection and training: KLM cabin.” KLM Careers Website. Retrieved September 25, 2024.

4. KLM. “Selection and training: KLM cabin.” KLM Careers Website. Retrieved September 25, 2024.

5. KLM. “Selection and training: KLM cabin.” KLM Careers Website. Retrieved September 25, 2024.