Volaris, one of Mexico’s leading low-cost airlines, offers aspiring cabin crew an exciting career with the opportunity to work across domestic and international routes. Known for its strong work culture and customer-focused service, Volaris seeks enthusiastic individuals who can provide safety and comfort to passengers. If you’re considering a career as a flight attendant with Volaris, here’s what you need to know.

Why choose a cabin crew career at Volaris?

Volaris has rapidly grown since its founding in 2005, becoming Mexico’s second-largest airline. It offers flights to over 70 destinations across Mexico, the United States, Central America, and South America. Working for Volaris means being part of a company that values efficiency, customer service, and affordability while providing numerous career growth opportunities.

Key reasons to consider Volaris:

  • Strong brand reputation in the Mexican aviation market.
  • Opportunities to work across domestic and international destinations.
  • Excellent travel benefits and professional development opportunities.

Requirements to become a flight attendant for Volaris

Before applying, it’s important to ensure you meet the necessary qualifications. Volaris places a strong emphasis on customer service, adaptability, and professionalism.

Key requirements include:

  • Must have completed high school education.
  • Fluency in English and Spanish is required, and knowledge of additional languages is an advantage.
  • Must have a valid Mexican, Costa Rican, or Salvadoran passport and a tourist-class American visa.
  • Physical fitness is essential, as well as the ability to swim.
  • You must be willing to relocate and adapt to changing schedules​.

Responsibilities of a Volaris cabin crew member

At Volaris, cabin crew members are expected to handle a wide variety of responsibilities beyond simply serving passengers. Safety is the top priority, and flight attendants play a crucial role in ensuring a smooth and safe journey.

Typical duties include:

  • Ensuring the safety and comfort of passengers throughout the flight.
  • Managing in-flight service, including meal and beverage distribution.
  • Assisting passengers in case of emergencies and demonstrating safety procedures.
  • Acting as a liaison between the flight deck and passengers.

Volaris application process

The application process for Volaris begins with an online application, which is the first step to securing an interview. The airline often uses online video interviews to assess candidates’ qualifications and cultural fit.

How to apply:

  1. Create an account on the Volaris careers portal.
  2. Submit an online application and upload all required documents, including an updated resume and relevant certifications.
  3. Prepare for an online video interview with Volaris’ recruitment team, where you’ll discuss your experience and the role.
  4. If successful, candidates will proceed to training and the onboarding process.

Volaris flight attendant training program

Once hired, candidates undergo an intensive training program that lasts several weeks. This program covers safety protocols, emergency procedures, customer service training, and familiarisation with Volaris’ fleet.

Training includes:

  • Learning emergency evacuation procedures and in-flight medical response.
  • Mastering customer service techniques to ensure passenger satisfaction.
  • Familiarisation with the various aircraft in Volaris’ fleet, including the Airbus A319, A320, and A321.

Salary and benefits

Volaris offers competitive salaries and a range of benefits. Entry-level flight attendants can expect to earn an estimated MXN 221,292 per year, which is approximately MXN 18,441 per month. In addition to the base salary, flight attendants receive per-hour flying pay and layover allowances for overnight stays. Volaris also provides excellent benefits, including comprehensive healthcare, life insurance, and travel perks for employees and their families[1]​.

Work environment and career growth

Flight attendants at Volaris must be prepared for irregular schedules, long hours, and overnight layovers. However, the airline offers numerous opportunities for career growth. Many flight attendants advance to senior positions such as purser or lead cabin crew, and there are opportunities to transition into management or training roles as well.

Challenges to expect:

  • Irregular working hours, including night shifts and weekends.
  • Physical demands, including standing for long periods and handling emergencies.

How to stand out in your application

Volaris looks for candidates who can provide excellent customer service while maintaining safety standards. To stand out in your application, focus on highlighting your customer service experience, language skills, and ability to handle stressful situations calmly.

Tips for success:

  • Emphasise any previous experience in customer service roles.
  • Demonstrate your problem-solving skills and ability to remain calm under pressure.
  • Show your willingness to adapt to new environments and schedules.

Share your experience and join the conversation

Have you applied to become a cabin crew member at Volaris or are you considering it? We’d love to hear your thoughts and questions in the comments section below!

For more advice, join our cabin crew forum, where experienced flight attendants can offer insights. And if you’re ready to apply, check out our cabin crew jobs page to see the latest openings with Volaris and other airlines.

Frequently Asked Questions

1. Why should I choose a cabin crew career at Volaris?

Volaris is one of Mexico’s largest and most respected low-cost airlines. It offers opportunities to work on both domestic and international routes, with a strong focus on customer service and career growth.

2. What are the requirements to become a flight attendant for Volaris?

You need to have completed high school, be fluent in both English and Spanish, and possess a valid passport and visa. Physical fitness and swimming ability are also required.

3. What responsibilities do Volaris flight attendants have?

Flight attendants ensure passenger safety, provide in-flight service, assist during emergencies, and communicate between passengers and the flight deck.

4. What is the Volaris application process?

You must apply online through the Volaris careers portal, submit required documents, and complete an online interview. If successful, you will proceed to training.

5. What kind of training does Volaris provide for new flight attendants?

Training lasts several weeks and covers safety procedures, emergency response, customer service, and familiarisation with Volaris’ aircraft.

6. What salary and benefits can I expect as a flight attendant for Volaris?

Entry-level flight attendants earn about MXN 221,292 per year, with additional pay for flying hours and layovers. Benefits include healthcare, life insurance, and travel perks.

7. What is the work environment like at Volaris?

Flight attendants work irregular hours, including nights and weekends. However, there are opportunities for career advancement into senior positions or management roles.

8. How can I stand out in my application?

Highlight your customer service experience, language skills, and ability to handle stressful situations. Show adaptability and readiness to take on new challenges.

References:

1. The Mexico City Post. “How much does a flight attendant earn in Mexico?” The Mexico City Post Website. Retrieved October 2, 2024.