Joining Norwegian Airlines as a cabin crew member is an exciting opportunity to travel while building a career in aviation. Known for its affordable fares and customer-centric approach, Norwegian is one of the most reputable low-cost carriers in Europe. If you are aiming to be part of this expanding team, here’s everything you need to know, from the recruitment process to salary and benefits.
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Overview of Norwegian Airlines
Norwegian Airlines is a major player in Europe, providing affordable flights across the Nordics, Europe, and beyond. Founded in 1993, the airline operates a modern fleet of Boeing 737 aircraft.
Responsibilities of cabin crew at Norwegian Airlines
Cabin crew members at Norwegian Airlines are the face of the company, responsible for passenger safety, comfort, and service during flights. Here are the main duties of Norwegian’s cabin crew:
- Passenger safety: Ensure passengers adhere to safety regulations, conduct safety checks, and perform safety demonstrations.
- Customer service: Greet passengers, assist them with their needs, and provide information in a friendly and professional manner.
- Onboard service: Serve food and beverages, and manage onboard sales.
- Emergency handling: Respond to emergencies, from medical issues to safety incidents, maintaining calmness and professionalism.
- Team collaboration: Work closely with other cabin crew and pilots to ensure smooth flight operations.
Requirements to apply as Cabin Crew at Norwegian Airlines
If you’re interested in applying, you’ll need to meet the following requirements:
- Age: Applicants must be at least 20 years old.
- Height: Minimum height of 160 cm, allowing for easy access to safety equipment.
- Language skills: Fluency in English is required, and knowledge of any additional language, especially Scandinavian languages, is a plus.
- Previous experience: Previous customer service experience is advantageous but not mandatory.
- Medical fitness and appearance: Applicants must meet specific medical fitness standards as per EU regulations and have a well-groomed appearance.
- Valid passport: Applicants must hold a valid passport with no travel restrictions.
- Cabin crew attestation (CCA): For experienced applicants, a valid CCA is required, which certifies competency to perform cabin crew duties on European-registered aircraft. Applicants must have flown at least 12 months within the last five years to qualify as experienced cabin crew.
Recruitment process at Norwegian Airlines
The recruitment process for cabin crew at Norwegian Airlines is thorough, focusing on selecting candidates who align with the airline’s values of excellent customer service and safety. Here’s what you can expect:
- Online application: Submit your CV and cover letter through the Norwegian careers page. Ensure your skills and experience match the cabin crew role.
- Initial screening: If shortlisted, you will receive an invitation to attend an assessment day.
- Assessment day: This includes group exercises, role-playing, and problem-solving tasks designed to test your communication and teamwork abilities.
- Interview: Successful candidates from the assessment day move on to a personal interview. This stage evaluates your motivation and interpersonal skills.
- Medical examination: You must undergo a medical exam to ensure you meet the health requirements to work as cabin crew.
- Final offer: If you successfully pass all stages, you will receive an offer to join the training program.
Cabin crew training at Norwegian Airlines
The training program for new cabin crew members is intensive, covering safety, first aid, and customer service. The training period typically includes:
- Safety and emergency procedures: Learning how to manage in-flight safety equipment, conduct emergency evacuations, and ensure passenger safety.
- First aid: Training in basic first aid, CPR, and handling medical emergencies.
- Service standards: Practical sessions on how to provide excellent customer service, manage onboard sales, and handle passenger requests.
Salary and benefits for cabin crew at Norwegian Airlines
Here’s an overview of the salary and benefits you can expect when working as a cabin crew member with Norwegian Airlines:
- Salary: The base pay for cabin crew members at Norwegian Airlines is estimated to be around NOK 75,000 ($6,953) per month, with a potential total monthly pay of NOK 105,000 ($9,734) depending on flying hours and experience.
- Flight benefits: Cabin crew members receive discounted airline tickets, which can be used for personal travel.
- Contract types: Both permanent and temporary contracts are available, depending on operational needs at the time of hiring.
- Health and insurance benefits: Medical coverage is provided, including vision, dental, and life insurance for cabin crew and their dependents.
- Paid training: New recruits are provided with paid training, allowing them to learn while receiving a basic salary.
- Pension plans: Norwegian Airlines offers excellent pension plans to support crew members in their long-term financial security.
- Flexible schedule: Cabin crew often work three days per week, which provides a flexible schedule for personal interests and rest.
Career growth opportunities at Norwegian Airlines
Norwegian Airlines offers multiple opportunities for career advancement within the airline:
- Senior Cabin Crew: With experience, you can be promoted to senior positions, supervising junior crew members.
- Cabin Crew Trainer: Experienced cabin crew can transition to training roles, helping new recruits learn the ropes.
- Management roles: Crew members may also move into corporate roles within Norwegian, such as recruitment or training management.
Why choose Norwegian Airlines
If you’re looking for a career as cabin crew, here are some reasons why Norwegian Airlines could be the right choice:
- Work-life balance: Norwegian offers predictable rosters, which is a significant benefit compared to some other airlines.
- Innovative and sustainable: Norwegian is committed to reducing its environmental impact and has been a leader in sustainability efforts in the airline industry.
- Professional development: Norwegian Airlines provides opportunities for career progression, including promotions and lateral moves into different roles within the company.
- Positive work culture: Norwegian fosters a supportive work culture where teamwork and mutual respect are highly valued.
Final thoughts
Becoming a cabin crew member with Norwegian Airlines means joining a dynamic, growing airline that values its employees. If you have a passion for travel, customer service, and enjoy working in a fast-paced environment, Norwegian Airlines could be the perfect place for you. The recruitment process might be challenging, but the rewards of working for such a respected airline make it all worthwhile.
We’d love to hear your thoughts. Have you thought about becoming cabin crew with Norwegian Airlines? Share your experiences and questions in the comments below. Don’t forget to visit our cabin crew forum, where experienced crew members can answer your questions, and check out our cabin crew jobs page to apply today!
Frequently Asked Questions
What are the basic requirements to become cabin crew at Norwegian Airlines?
You need to be at least 20 years old, have a minimum height of 160 cm, and be fluent in English. A valid passport with no travel restrictions is essential. Knowledge of other languages, especially Scandinavian languages, is a plus.
What are the main responsibilities of Norwegian Airlines cabin crew?
Your responsibilities include ensuring passenger safety, providing customer service, handling in-flight emergencies, and serving food and beverages during the flight.
How do I apply for a cabin crew position at Norwegian Airlines?
You can apply online by submitting your resume and cover letter through Norwegian’s career page. If shortlisted, you’ll attend an assessment day and go through interviews and medical checks.
What is the training program for cabin crew at Norwegian Airlines?
The training program covers safety procedures, first aid, and customer service. You’ll learn how to manage emergencies, operate safety equipment, and deliver excellent service.
What is the salary for cabin crew at Norwegian Airlines?
The base salary is approximately NOK 75,000 ($6,953) per month, with potential additional earnings based on flight hours and experience.
What benefits do cabin crew at Norwegian Airlines receive?
Cabin crew receive discounted airline tickets, medical insurance, paid training, and pension plans. There are also opportunities for career growth within the company.
Why should I choose Norwegian Airlines?
Norwegian offers a good work-life balance, opportunities for career growth, and a supportive work culture. The airline is also committed to sustainability, making it a progressive choice in aviation.
Are there opportunities for career growth at Norwegian Airlines?
Yes, with experience, you can be promoted to senior roles like Senior Cabin Crew or Cabin Crew Trainer. There are also opportunities to move into management positions within the airline.
How do I prepare for the recruitment process?
Prepare a professional resume, be ready for team exercises and role-play during the assessment day, and practice your communication skills for the interview.
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