Interested in an exciting career that takes you to new places while working with a Brunei’s national airline? In this guide, you will find all the details on becoming a cabin crew member – from the recruitment process to the benefits of working with Royal Brunei.

Overview of Royal Brunei Airlines

Royal Brunei Airlines (RB) is the flag carrier of Brunei, connecting Asia, the Middle East, Australia, and beyond with quality service and a welcoming atmosphere. With headquarters in Bandar Seri Begawan, the airline prides itself on its dedication to delivering top-tier service that reflects the values of Brunei—the “Abode of Peace.” Cabin crew members at Royal Brunei Airlines play a pivotal role in ensuring a safe and pleasant journey for all passengers.

Responsibilities of cabin crew at Royal Brunei Airlines

As a cabin crew member with Royal Brunei Airlines, you are expected to ensure passenger comfort and safety throughout the flight. Here are the core responsibilities:

  • Passenger safety: Conduct safety checks, demonstrate safety procedures, and ensure all passengers adhere to safety regulations.
  • Customer service: Welcome passengers, assist with seating arrangements, and handle any passenger inquiries professionally.
  • In-flight service: Serve food and beverages, manage onboard sales, and ensure the cleanliness of the cabin.
  • Emergency handling: Be prepared to manage emergencies, including medical situations, effectively.
  • Special assistance: Provide support to passengers with special needs, such as elderly travellers, those with disabilities, or families with young children.

Requirements to apply as cabin crew at Royal Brunei Airlines

Here are the latest requirements to become a cabin crew member at Royal Brunei Airlines:

  • Age: Applicants must be between 18 to 28 years old.
  • Education: Minimum of 4 GCE ‘O’ levels, including Bahasa Melayu and any English medium subjects.
  • Height: Minimum height of 167.5 cm for males and 160 cm for females.
  • BMI: A healthy BMI range of 18 to 23 is required.
  • Citizenship: Applicants must be Brunei Citizens or Permanent Residents.
  • Language skills: Fluency in English is mandatory, and proficiency in Bahasa Melayu is preferred.
  • Physical fitness: Candidates must meet medical standards, including the ability to swim unaided.
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Recruitment process at Royal Brunei Airlines

The recruitment process for cabin crew at Royal Brunei Airlines is comprehensive to ensure only the best candidates join the team. Here’s what you can expect:

  1. Online application: Submit your resume and relevant documents through the Royal Brunei Airlines careers portal.
  2. Initial screening: Applications are reviewed, and shortlisted candidates are invited to a group assessment.
  3. Group assessment: Candidates participate in group activities designed to assess teamwork, communication skills, and problem-solving abilities.
  4. Interview: Selected candidates proceed to a personal interview, where recruiters evaluate their motivation, interpersonal skills, and suitability for the role.
  5. Medical examination: Candidates undergo a medical check to confirm they meet the health requirements necessary for cabin crew.
  6. Training program offer: Successful candidates receive an offer to join the cabin crew training program.

Cabin crew training at Royal Brunei Airlines

Training for Royal Brunei Airlines cabin crew is thorough and prepares recruits for all aspects of the job. It includes:

  • Safety procedures and emergency handling: Training on how to manage emergency situations, operate safety equipment, and ensure passenger safety.
  • First aid training: Learning basic first aid, including CPR, and handling medical emergencies in-flight.
  • Service standards: Practical training on delivering in-flight service, including food and beverage handling, duty-free sales, and customer interaction.
  • Cultural sensitivity training: Given the diversity of passengers flying with Royal Brunei, training emphasises cultural awareness to provide inclusive service.
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Salary and benefits for cabin crew at Royal Brunei Airlines

Royal Brunei Airlines provides competitive salaries and a variety of benefits for its cabin crew members. Here’s an overview:

  • Base salary: The starting salary for cabin crew at Royal Brunei Airlines is approximately BND 1,600 per month, with opportunities for increments based on performance and experience.
  • Travel benefits: Cabin crew members enjoy free or discounted tickets for personal travel, as well as discounts for family members.
  • Health insurance: Comprehensive health and dental insurance is provided for cabin crew members.
  • Paid training: Cabin crew training is paid, ensuring that new recruits are financially supported during their learning period.
  • Uniform and grooming allowances: The airline provides an allowance for uniform maintenance and grooming to ensure professional appearance standards are met.

We’d love to hear from you! Are you considering applying to be a cabin crew member with Royal Brunei Airlines? Share your thoughts and questions in the comments below. Join our cabin crew forum to discuss the role further with experienced crew members, and check out our cabin crew jobs page to apply today!

Frequently Asked Questions

What are the main responsibilities of cabin crew at Royal Brunei Airlines?

Cabin crew ensure passenger safety, offer excellent customer service, assist with in-flight services, and handle emergencies. They also provide special assistance to passengers with unique needs.

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What are the requirements to apply for Royal Brunei Airlines cabin crew?

Applicants must be Brunei citizens or permanent residents, aged 18 to 28, with a minimum of 4 GCE ‘O’ levels. They need to meet height, BMI, and physical fitness standards, and be fluent in English.

What is the recruitment process like at Royal Brunei Airlines?

The process involves submitting an online application, a group assessment, interviews, and a medical examination before receiving a training offer.

What salary and benefits do cabin crew at Royal Brunei Airlines receive?

Starting salaries are around BND 1,600 per month. Crew members also enjoy travel benefits, health insurance, paid training, and allowances for uniforms and grooming.

How do I apply to become a cabin crew member at Royal Brunei Airlines?

You can apply online through the Royal Brunei Airlines careers portal by submitting your resume and relevant documents.