If you have ever dreamed of exploring Africa and beyond while working in the skies, joining RwandAir as a cabin crew member could be your ticket to an exciting career. In this article, we will guide you through everything you need to know about becoming a cabin crew member with RwandAir, from the application requirements to benefits and career growth opportunities.

Overview of RwandAir

RwandAir is the national carrier of Rwanda, headquartered in Kigali, with operations covering Africa, Europe, the Middle East, and Asia. The airline is rapidly growing, with a reputation for safety, reliability, and quality service. RwandAir is often recognised for its friendly onboard experience, which is where the cabin crew plays a pivotal role in ensuring passengers have an enjoyable journey.

Responsibilities of cabin crew at RwandAir

  • Passenger safety: Conduct safety checks, demonstrate safety procedures, and ensure compliance with safety regulations during flights.
  • Customer service: Welcome passengers, assist with seating, and address any questions or concerns with professionalism and warmth.
  • In-flight services: Serve meals and beverages, manage onboard sales, and ensure the cleanliness and organisation of the cabin.
  • Emergency handling: Be prepared to manage medical or other emergencies effectively, following established procedures.
  • Special assistance: Provide support to passengers who may require extra assistance, including those with reduced mobility, the elderly, or young children.

Requirements to apply as cabin crew at RwandAir

To join the RwandAir cabin crew team, there are several requirements that applicants need to meet:

  • Age: Applicants must be at least 21 years old at the time of joining.
  • Education: A high school diploma (Grade 12) is required.
  • Height requirement: Minimum arm reach of 212 cm (on tiptoes for females) and a minimum height of 160 cm.
  • Language skills: Fluency in English (written and spoken) is mandatory, and proficiency in French or Kiswahili is advantageous.
  • Physical fitness: Applicants must be physically fit for this demanding role, including having a healthy Body Mass Index (BMI) and the ability to swim at least 50 meters unaided.
  • Personality and skills: Candidates must have an outgoing personality, excellent interpersonal skills, and the ability to adapt to new people, places, and situations.
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Recruitment process at RwandAir

RwandAir has a structured recruitment process to ensure that they hire the best candidates for their cabin crew positions. Here’s what you can expect if you apply:

  1. Online application: Submit your resume and complete the application form via the RwandAir careers page.
  2. Initial screening: Applications are reviewed, and shortlisted candidates are invited to attend an assessment day.
  3. Assessment day: This stage includes group exercises, role-plays, and personal interviews to evaluate candidates’ communication skills, teamwork, and suitability for the role.
  4. Final interview: Successful candidates from the assessment day are invited for a one-on-one interview to further evaluate their fit for the position.
  5. Medical examination: A medical check is required to confirm that candidates meet the physical standards for cabin crew.
  6. Training program offer: Selected candidates receive an offer to join the RwandAir cabin crew training program.

Cabin crew training at RwandAir

Training is an integral part of preparing new recruits for the challenges of being cabin crew. RwandAir provides a thorough training program that covers:

  • Safety procedures and emergency management: Training on handling emergency equipment, managing emergency situations, and ensuring passenger safety.
  • First aid: Learning essential first aid and CPR skills to respond to medical emergencies onboard.
  • Customer service: Training on delivering top-notch service, including managing passenger requests, food and beverage service, and in-flight sales.
  • Cultural awareness: Emphasising cultural sensitivity to ensure all passengers feel respected and valued during their flight.

Salary and benefits for cabin crew at RwandAir

Working as a cabin crew member with RwandAir comes with a competitive salary and a range of benefits:

  • Base salary: The average monthly salary for cabin crew members is between RWD 253,983 and RWD 808,908, depending on experience and other factors.
  • Health insurance: Comprehensive health coverage, including dental insurance, is provided.
  • Travel benefits: Crew members enjoy free or discounted travel tickets for themselves, as well as discounts for family members, allowing them to explore destinations during their time off.
  • Paid training: The training period is fully paid, offering financial stability while new recruits learn the ins and outs of the job.
  • Uniform allowances: RwandAir provides allowances to maintain the uniform and grooming standards.
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We’d love to hear from you! Are you considering applying to RwandAir as a cabin crew member? Share your thoughts and questions in the comments below. Don’t forget to join our cabin crew forum to connect with experienced cabin crew members, and visit our cabin crew jobs page to apply today!

Frequently Asked Questions

What are the responsibilities of RwandAir cabin crew members?

Cabin crew ensure passenger safety, provide excellent customer service, serve meals and beverages, and handle emergencies during flights.

What are the requirements to become a cabin crew member at RwandAir?

You must be at least 21 years old, have a high school diploma, meet the height and fitness requirements, be fluent in English, and have strong interpersonal skills.

What is the recruitment process at RwandAir?

It starts with an online application, followed by an assessment day with interviews and role-plays. Shortlisted candidates undergo a medical check before receiving an offer to join the training program.

What does the cabin crew training at RwandAir include?

Training covers safety procedures, first aid, customer service, and cultural awareness to prepare new recruits for their duties onboard.

What salary and benefits do RwandAir cabin crew members receive?

Cabin crew members earn between RWD 253,983 and RWD 808,908 per month, along with health insurance, travel benefits, paid training, and uniform allowances.

How do I apply to become a cabin crew member at RwandAir?

You can apply online through the RwandAir careers page by submitting your resume and completing the application form.