If you are considering a career in aviation, working as a cabin crew member with Shanghai Airlines could be a fantastic option. This article covers everything you need to know about joining their cabin crew, from the requirements and responsibilities to the benefits and challenges.

Overview of Shanghai Airlines

Shanghai Airlines, a subsidiary of China Eastern Airlines, has established itself as a prominent airline serving major domestic and international destinations. With a focus on both safety and high-quality passenger experiences, Shanghai Airlines is an attractive choice for those seeking a career in aviation, especially as cabin crew. The airline is known for its modern fleet, professional training, and friendly service, making it a strong contender for anyone looking to take to the skies.

Overview of the cabin crew role at Shanghai Airlines

The cabin crew role at Shanghai Airlines requires candidates to be between 20-35 years old, fluent in Mandarin and proficient in English, with a high school diploma and the ability to swim at least 25 meters. Strong communication skills, empathy, and adaptability are key to providing excellent customer service and ensuring passenger safety. Crew members are responsible for pre-flight safety checks, greeting passengers, demonstrating safety procedures, managing in-flight situations, and assisting with passenger needs, all while embodying the airline’s emphasis on hospitality and professionalism.

Responsibilities of Shanghai Airlines cabin crew

Cabin crew members have a variety of responsibilities aimed at making the flight as safe and enjoyable as possible for passengers. These include:

  • Conducting pre-flight safety checks and ensuring all equipment is operational.
  • Greeting passengers as they board, assisting them with seating, and ensuring luggage is stored safely.
  • Demonstrating safety procedures, including the use of seat belts and emergency equipment.
  • Attending to passenger needs, serving meals and drinks, and handling requests.
  • Managing in-flight situations, including medical emergencies or passenger issues.
  • Assisting with passenger disembarkation and ensuring the cabin is prepared for the next flight.
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Requirements for Shanghai Airlines cabin crew

To join Shanghai Airlines as a cabin crew member, candidates need to meet specific requirements:

  • Minimum age of 20 years.
  • A height requirement of 160-175 cm for females and 170-185 cm for males.
  • Fluency in Mandarin, with proficiency in English (additional language skills are a plus).
  • High school diploma or equivalent educational background.
  • Ability to swim at least 25 meters unassisted.
  • Strong interpersonal skills, a positive attitude, and a professional appearance.
  • No visible tattoos or piercings while wearing the uniform.

Recruitment process for cabin crew at Shanghai Airlines

The recruitment process at Shanghai Airlines typically follows these steps:

  1. Online application: Submit an online application along with a resume and any required documents.
  2. Initial screening: The airline screens candidates based on qualifications and experience.
  3. Assessment day: Shortlisted applicants are invited to participate in group activities, role plays, and presentations to evaluate communication skills and teamwork.
  4. Interview: Successful candidates are interviewed individually to assess suitability for the role.
  5. Medical examination: Applicants undergo a medical assessment to ensure they meet health standards.
  6. Training: Upon selection, candidates complete rigorous training, including safety procedures, first aid, and customer service skills.

Salary

The salary for Shanghai Airlines cabin crew varies based on experience and flight routes. On average, new recruits can expect to earn around CNY 14,436 to CNY 19,941 per month, with the potential to earn more through flight allowances and overtime. Senior cabin crew members and pursers can earn significantly higher salaries, reflecting their experience and responsibilities.

Benefits

Shanghai Airlines offers several benefits to its cabin crew, including:

  • Flight allowances and bonuses.
  • Health insurance, including dental and vision coverage.
  • Discounted or free tickets for employees and their families.
  • Paid leave, including annual and maternity leave.
  • Training opportunities for career development.
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Tips for a successful cabin crew application

If you want to stand out during the application process, consider the following tips:

  • Highlight relevant experience: Emphasise any previous customer service experience.
  • Polish your resume: Keep your resume concise, with a focus on your strengths and achievements.
  • Prepare for the assessment day: Practice group exercises and role-plays, as teamwork and communication are key.
  • Show a positive attitude: Shanghai Airlines values a positive and approachable demeanour, so be sure to convey this during interviews.

Join the discussion!

Are you considering applying to Shanghai Airlines as a cabin crew member? We’d love to hear your thoughts and answer any questions you may have. Leave a comment below or join our cabin crew forum, where experienced crew members can provide insights and tips. Don’t forget to check out the cabin crew jobs page for the latest opportunities at Shanghai Airlines!

Frequently Asked Questions

What does a cabin crew member at Shanghai Airlines do?

Cabin crew members ensure passenger safety, provide customer service, manage in-flight needs, and handle emergencies. They also conduct pre-flight checks and assist with boarding and disembarking.

What are the requirements to become a cabin crew member at Shanghai Airlines?

You need to be between 20-35 years old, fluent in Mandarin and proficient in English, with a high school diploma. You must be able to swim 25 meters unassisted and meet the height and grooming standards.

What is the recruitment process like?

The process includes an online application, initial screening, an assessment day with group exercises, an individual interview, and a medical exam. Successful candidates are then offered training.

What is the salary for cabin crew at Shanghai Airlines?

The average monthly salary for cabin crew is between CNY 14,436 to CNY 19,941, with opportunities for additional earnings through flight allowances and overtime.

What benefits do cabin crew members receive?

Cabin crew receive flight allowances, health insurance, discounted or free tickets, paid leave, and opportunities for training and career development.