If you are looking for a career that combines travel, customer interaction, and a chance to represent one of Europe’s leading airlines, then joining TAP Air Portugal as a cabin crew member could be ideal. In this guide, we will cover what it takes to become a cabin crew member at TAP, including key responsibilities, qualifications, and the benefits of joining the team.

Overview of TAP Air Portugal

TAP Air Portugal, established in 1945, is the flag carrier airline of Portugal. It operates flights to over 90 destinations across Europe, Africa, North America, and South America. Known for its commitment to safety and passenger satisfaction, TAP is also an industry leader in sustainability, striving to reduce emissions and improve fuel efficiency. The airline has a reputation for hiring individuals who are passionate about customer care and providing quality service to its passengers.

Overview of the cabin crew role at TAP Air Portugal

The cabin crew at TAP Air Portugal must meet specific requirements, including being at least 18 years old, having a high school diploma, and being fluent in Portuguese and English. They are responsible for ensuring passenger safety and comfort throughout the flight, conducting safety checks, providing in-flight service, and managing emergencies. The role requires strong communication skills, adaptability, and the ability to handle multiple tasks effectively under pressure.

Responsibilities of TAP cabin crew members

Cabin crew members at TAP Air Portugal take on a range of important duties to ensure the safety and comfort of passengers:

  • Conducting pre-flight safety checks and ensuring all safety equipment is functioning properly.
  • Greeting passengers, helping them with boarding, and assisting with seating arrangements.
  • Demonstrating safety procedures and ensuring that passengers comply with safety regulations.
  • Providing food and beverages to passengers during the flight.
  • Assisting passengers with special needs, such as those with limited mobility or parents with young children.
  • Handling in-flight sales and managing cash or card payments.
  • Responding calmly and efficiently to medical emergencies or other in-flight incidents.
  • Ensuring the cabin is clean, organized, and meets the company’s standards throughout the flight.
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Requirements for TAP cabin crew members

To work as a cabin crew member with TAP Air Portugal, candidates need to meet specific requirements:

  • Age: Applicants must be at least 18 years old.
  • Height: Must meet the airline’s minimum and maximum height standards to ensure access to safety equipment.
  • Education: A high school diploma or equivalent is required.
  • Language skills: Fluency in Portuguese and English is mandatory, and additional languages such as Spanish or French are highly valued.
  • Medical fitness: Candidates must pass a comprehensive medical examination, including vision and hearing tests.
  • Customer service experience: Previous experience in customer service roles is beneficial.
  • Swimming ability: Candidates must be able to swim, as this is an essential part of emergency procedures training.

Recruitment process for cabin crew at TAP Air Portugal

The recruitment process at TAP Air Portugal involves several stages:

  1. Online application: Candidates begin by submitting an application through TAP’s official website.
  2. Initial screening: Applications are reviewed, and shortlisted candidates are contacted for a phone or video interview.
  3. Assessment day: Successful candidates are invited to an assessment day, which includes group activities to evaluate teamwork, problem-solving, and communication skills.
  4. Final interview: Those who pass the assessment day move on to a one-on-one interview, where personal motivation, experience, and competencies are evaluated.
  5. Medical examination: Final candidates undergo a medical examination to confirm their physical fitness.
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Salary

The salary for TAP cabin crew members is competitive, with an average monthly income of approximately โ‚ฌ955 to โ‚ฌ4000. This amount can vary based on experience and flight hours, with additional allowances provided for layovers and in-flight sales commissions. Crew members also receive per diem payments to cover expenses during layovers.

Benefits

Working for TAP Air Portugal comes with numerous benefits:

  • Travel perks: Discounted and sometimes free flights for employees and their families.
  • Health and dental insurance: Comprehensive health coverage, including dental care.
  • Paid vacation: Generous paid leave to help employees maintain a good work-life balance.
  • Training and development: Regular training programs to enhance skills and career growth.
  • Meal and accommodation allowances: During layovers, cabin crew members receive allowances for meals and accommodation.

Tips for a successful cabin crew application

  • Tailor your CV: Highlight any customer service experience, language skills, and teamwork abilities.
  • Practice interview skills: Be ready to answer questions about customer service scenarios and why you want to work for TAP.
  • Demonstrate flexibility: Show that you can adapt to irregular hours and dynamic environments.
  • Language proficiency: Emphasise your proficiency in multiple languages, as this is a valuable asset for TAP.

Join the discussion!

Have questions about working with TAP Air Portugal as a cabin crew member? Share your thoughts in the comment section below or join our cabin crew forum to connect with experienced crew members who can provide insights and answer your questions. If you’re ready to take the next step, check out the latest cabin crew job openings on our jobs page today!

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Frequently Asked Questions

What are the basic requirements to become a cabin crew member at TAP Air Portugal?

You need to be at least 18 years old, have a high school diploma, and be fluent in Portuguese and English. Additional languages, such as Spanish or French, are helpful.

Do I need prior experience in customer service to apply for a cabin crew position?

While it’s not mandatory, prior experience in customer service is beneficial and can improve your chances during the recruitment process.

What is the recruitment process like for TAP cabin crew?

The process includes an online application, initial screening, an assessment day, a final interview, and a medical examination.

Do I need to know how to swim to become a TAP cabin crew member?

Yes, being able to swim is required, as it’s part of the safety and emergency procedures training.

What languages do I need to speak to work as cabin crew at TAP?

Fluency in Portuguese and English is required. Additional languages, such as Spanish or French, are an advantage.

What are the main responsibilities of a TAP cabin crew member?

Your duties include ensuring passenger safety, conducting safety checks, serving food and drinks, and handling emergencies if needed.

What is the salary range for TAP Air Portugal cabin crew?

The average salary ranges from โ‚ฌ955 to โ‚ฌ4000 per month, depending on experience and flight hours. Additional allowances are provided for layovers and in-flight sales.

What benefits do TAP cabin crew members receive?

Benefits include discounted flights, health insurance, paid vacation, and allowances for layovers.