Job Description

Key Activities

  • Handles customer’s complaints effectively and efficiently using Problem solving and decision maker skills.
  • Maintains a high standard of public conduct while away from base and in circumstances where it is reasonably likely that they will be recognized as flynas crew.
  • Provides a consistent level of excellent customer service to all customers at all times
  • Ensures the needs of others are met in a professional, enthusiastic and caring manner by being sensitive to special needs, and understanding of other cultures
  • Maintains updated knowledge of all safety and emergency procedures, First Aid and in-flight services.
  • Maintains familiarity with laws, regulations and procedures pertinent to the performance of the duties.
  • Conducts Pre-flight briefing for Cabin Crew, asking safety, emergency procedures, first Aid and inflight service questions.
  • Ensures Cabin safety and Security Checks are completed before passengers boarding
  • Insures commissary supplies on board.
    Insure that all the cabin and lavatories are clean before departure and shall not sign the Cabin Cleaning Form presented by the cleaner supervisor, Unless the cabin and lavatories are in satisfactory level
  • Maintains the validity of legal documentations required to operate as a CC
  • Reports any safety, services passengers complaints to LCC.

 

Job Requirements

QUALIFICATIONS/REQUIREMENTS

 

Knowledge and Experience

  • 0-3 years of experience
  • Airline or In-Flight Services experience is preferred.

 

Education and Certifications

  • High School degree holders minimum Certificate /Licence in …

 

Grooming Re

  • Weight and height in proportion (168 minimum to males, and 160 minimum to females).
  • Medically fit , able to pass class three medical Test and all other applicable Test \\
  • Excellent overall presentation.
  • Ability to swim.
  • Female aged between 21 and 31 years.

 

Job related Skills

  • Excellent overall presentation.
  • Detail oriented.
  • Communication & Presentation Skills
  • MIS Management
  • Fluent in English and Arabic

 

CORE & LEADERSHIP COMPETENCIES

  • Communicate Effectively & Candidly
  • Puts the Customer First
  • Achieves through Teamwork
  • Planning and Organizing
  • Concern for Order and Quality
  • Computer literacy
  • English language
Job Overview
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