Join the Jetstar Domestic Cabin Crew team at a pivotal moment in our company’s history. Whilst the last 24 months have been challenging, the outlook for our domestic flying is strong. Our mission to offer all day, every day low fares so more people can fly to more places, more often, is unchanged.

As a dedicated member of our Cabin Crew in Melbourne, you will play an essential role in safety and the delivery of our customer experience offering. Your duties will include greeting and assisting customers, conducting safety briefings as well as the sale of food and beverage services. Our Cabin Crew love working as one team, are full of energy and genuinely care about delivering exceptional customer service. Before you fly, you will also receive comprehensive training to ensure your confidence in managing emergency situations and understanding aircraft procedures.

About You 

Whilst no prior experience in aviation is required, you will bring a genuine passion for customer service and a desire to work as part of a close-knit team in a fun, yet professional work environment. You will bring strength in building rapport quickly and confidence in interacting with a range of different people every day. You will also bring a flexible and agile mindset as the lifestyle of a Cabin Crew team member depends on our schedule and operational requirements.

Minimum Requirements

  • 18 years of age or older
  • More than 1 year experience in a Customer Service role
  • Height between 163cm – 186cm (must be able to reach 212cm)
  • A valid First Aid and Cardiopulmonary Resuscitation Certificate or willingness to obtain
  • A valid Responsible Service of Alcohol Certificate or willingness to obtain
  • Excellent health and fitness, including the ability to swim and tread water
  • Commitment to working flexible hours every day of the year
  • Excellent verbal and written communication skills
  • Right to work in Australia without restriction or sponsorship


At the Qantas Group we are committed to helping you build your career. With the support of your manager, let’s start a conversation about making your next move.

Our Culture

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the path less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our success. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits

Jetstar team members have access to heavily discounted fares to destinations all over the world – not only for employees, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

At Jetstar we are an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process to demonstrate their ability to meet the inherent requirements of our roles.

Candidates successful through the screening process will be invited to an Assessment Centre (Group Interview) in late June.

Please note that this role is based in Melbourne, and you must be willing to live and work from this location. Any relocation or travel will be at your own expense.

Job Overview
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