Cabin Crew British Airways - Heathrow Airport, British Airways, United Kingdom

Requirements:

12 months of customer service experience
Aged 18 or over at time of application
Proficient in both spoken and written English
Have the right to work in the UK, and a passport that allows unrestricted global travel

Additional requirements:

Communicate with clarity and empathy - connecting authentically with passengers from a diverse set of backgrounds
Think quickly and make sound decisions - especially when situations require immediate, thoughtful responses
Collaborate effectively - supporting colleagues and working toward shared goals
Show resilience and bounce back - recovering quickly from setbacks and maintaining a positive outlook
Prioritise safety above all else - understanding that passenger wellbeing is our most important responsibility
Embrace continuous development - remaining open to learning and growing within the role
Represent our brand with pride - consistently delivering the service standards that define British Airways

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British Airways

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