Responsibilities:

  • Strictly adhere to and remain conversant & compliant to set standard operating procedures as per the Government, DGCA and in Company Manuals.
  • Maintain current knowledge of rules and regulations and procedures for the operations of the aircraft.
  • Strict adherence to company grooming & turn out standards.
  • Responsible for validity of mandatory and regulatory trainings & documents, their timely issue, renewal and extension.
  • Responsible to conduct inflight sales and continuously increase ancillary revenue.
  • Ensure service delivery is efficiently organized and consistently delivered by crew to meet and exceed customer expectations.
  • Make every effort to see that the customer is comfortable and always show that you care for them.
  • Take a detailed galley handover and ensure all sales stock, pre-booked meals and other catering uplifts are as per catering documents.
  • Maintain good public relations in the cabin by engaging positively & proactively with the customers (Be the Brand Ambassador).
  • Ensure On-Time Performance is maintained.
  • Maintain a high level of self-discipline at all times when on duty and strictly adhere to the cabin crew code of conduct.
  • Responsible for checking, safeguarding and return of all company equipment and unused catering supplies. Responsible for the cleanliness & tidiness of aircraft cabin, lavatories and galleys. Monitor the cabin throughout the flight.
  • Responsible to report all issues / discrepancies / non-compliances / cabin & galley defects to the Inflight Manager.
  • Make all relevant announcements as defined in the Announcement book (if approved as per announcement ratings)
  • Complete all pre-flight and post flight duties.
  • Recommend changes with regards to service delivery / design / enhancement of service / product, reducing wastage based on customer / crew feedback. Take pride in improving processes and bringing in cost reduction / efficiency.
  • Practice effective CRM to ensure coordination with the cockpit crew and other related departments (Airport Services, catering, security). Go beyond the call of duty in assisting colleagues.

Requirements:

  • Indian Nationals with Valid Passport, PAN Card and Aadhar Card.
  • Minimum Age: For freshers with no past flying experience is 18 years up to 28 years.
  • For Experienced Cabin Crew age limit to apply is 35 years.
  • Minimum Height - 155 cms for Female and 167.5 cms for Male (and weight in proportion).
  • Minimum Education – 10+2 (Class 12th), must be fluent in English and Hindi.
  • Must be medically fit as per DGCA.
  • BMI range for female 18 – 23 and for male 18 - 25.
  • No visible tattoos/marks.
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