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Responsibilities:

  • Perform required work duties in an aircraft environment.
  • Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations.
  • Must be able to use all galley/cabin service equipment and in-flight entertainment system unsupervised
  • Must be able to use all galley/cabin service equipment and in-flight entertainment system unsupervised
  • Work both independently and as part of a team to accomplish work tasks
  • Actively seek to ensure the safety and comfort of customers
  • Provide exemplary customer service to satisfy and exceed customer expectations
  • Provide assistance lifting and stowing luggage (including baggage, garments, and other items) into overhead bins or other storage areas and soliciting assistance when needed
  • Attend to individuals needing assistance (such as unaccompanied minors, individuals with a disability and the elderly) throughout aircraft operations
  • Prepare and serve meals, snacks, and alcoholic and non-alcoholic drinks
  • Maintain professional appearance.
  • Project and maintain a positive attitude and composure at all times.
  • Be dependable and committed to completing work assignments
  • Manage time to complete required work assignments and to ensure overall punctuality.
  • Perceive, understand, and respond to written and oral communications and warnings
  • Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies.
  • Ability to adjust to a rotating schedule with variable days off, variable hours that could include up to a 16 hour duty day. A duty day could range from two (2) to 14 hours.
  • Must be willing to work nights, weekends, and holidays and will be expected to be away from home sometimes for weeks.
  • Sit in an assigned jump seat with seatbelt and shoulder harness fastened.
  • Retrieve and store items in the overhead bins which can be as high 67" from the floor.
  • Exposure to peanuts, pets, and other allergens
  • Perform tasks that require frequent walking, bending to ankle level, and reaching above shoulder level and reaching inside overhead bins to retrieve or store items.
  • Maintain the appearance of the aircrafts cabin, galley and lavatory
  • Restocking the galley
  • Practices safety conscious behaviors in all operational processes and procedures.
  • Comply with other tasks as assigned by management or the Pilot-in-Command.
  • Other duties as assigned my Inflight Services leadership.

Requirements:

  • Must be at least 23 years of age or older.
  • Must be authorized to work in the United States and authorized to travel to and from the United States.
  • Either three (3) years of corporate Cabin Attendant experience or prior experience as a Flight Attendant is required.
  • Must have valid passport.
  • Must pass a DOT required pre-employment drug screen and thereafter submit to DOT mandated random drug and/or alcohol testing.
  • Able to pass a required 10-year work history review and submit to criminal history record and fingerprint checks.
  • Possess a valid driver license and good driving record
  • Must be able to successfully complete Contour's four (4) week Flight Attendant Initial Training Program and Initial Operating Experience.
  • Must read, write, speak, and understand English. Bilingual is preferred but not required.
  • Must live within one (1) hour of assigned base.
  • Able to work nights, weekends, holidays, and varying schedules.
  • Ability to work unsupervised.
  • Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
  • Possess strong leadership and organizational skills.
  • Must have well-developed people skills and ability to work with a variety of personalities.
  • Able to coordinate multiple priorities and meet deadlines.
  • Able to handle interruptions and a fast-paced environment.
  • Maintain strong attention to detail.
  • Be self-motivated and able to motivate others.
  • Excellent communication skills both written and verbal delivered with tact and professionalism.
  • Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
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