If you’re planning to apply as a Virgin Australia cabin crew member, here’s what you need to know. This guide covers the key requirements, salary, training, and how the hiring process works—from online application to interview.
TL;DR:
- You must be 18+, under 180 cm, and have RSA and First Aid certificates.
- Only Australian citizens or permanent residents can apply.
- The hiring process includes an online application, assessment day, and interview.
- Training takes 5–9 weeks and is unpaid.
- Virgin Australia cabin crew earn around $51,000/year plus travel perks.
Virgin Australia Cabin Crew Requirements
You need to meet the following minimum criteria before you apply:
- Minimum age: 18 years
- Maximum height: 180 cm
- Australian citizen or permanent resident
- Valid passport with at least 18 months left
- Responsible Service of Alcohol (RSA) certificate
- First Aid and CPR certificate (HLTAID011)
- Full availability for shift work, including weekends and holidays
Customer Service Experience
Virgin Australia prefers candidates who are confident with customers and can handle pressure calmly. Experience in hospitality, retail, tourism, or other service-focused roles will give you an advantage. They’re looking for people who work well in teams, communicate clearly, and enjoy helping others.
Virgin Australia Cabin Crew Recruitment Process
Here’s how the Virgin Australia cabin crew hiring process works:
1. Online Application
You’ll apply on the Virgin Australia Careers website. You’ll need to upload your resume and copies of your RSA and First Aid certificates. Jobs are usually posted by city base (Brisbane, Melbourne, Perth, etc.), so make sure you apply for the right one.
2. Assessment Day
If shortlisted, you’ll get invited to an Assessment Day. It includes:
- Group tasks
- Problem-solving exercises
- Communication tests
3. Face-to-Face Interview
If you pass the assessment, you’ll attend a final interview. Prepare for questions about:
- Why you want to join Virgin Australia
- Customer service situations
- Teamwork and adaptability
Cabin Crew Training at Virgin Australia
If you’re selected, you’ll start full-time training that usually lasts between 5 and 9 weeks. The course covers safety procedures, emergency drills, service standards, and aircraft-specific operations. Training is unpaid, so make sure you’re financially prepared before you begin.
Virgin Australia Cabin Crew Salary
The average Virgin Australia cabin crew salary is around $51,000 per year. Pay depends on your flight hours, domestic or international routes, and base location. New crew typically start on domestic flights, which can mean fewer allowances and lower monthly income at first. Extra pay may come from overnight stays and additional hours.
Benefits for Virgin Australia Cabin Crew
Virgin Australia offers a range of crew benefits. These include:
- Free and discounted flights
- Up to six weeks of annual leave
- Free physiotherapy
- Mental health and wellbeing support
- Discounts on hotels, car rentals, and travel services
Where to Apply
Cabin crew openings are posted on the official Virgin Australia Careers website. To apply:
- Go to Virgin Australia careers page
- Search for “Cabin Crew” and choose your preferred base
Frequently Asked Questions
How much do Virgin Australia cabin crew earn?
Virgin Australia cabin crew earn around $51,000 per year on average, depending on flight hours and route type.
What are the Virgin Australia cabin crew requirements?
You must be at least 18 years old, under 180 cm, an Australian citizen or permanent resident, and hold RSA and First Aid certificates.
Is Virgin Australia cabin crew training paid?
No, the training is unpaid and lasts between 5 to 9 weeks.
How do I apply for a cabin crew job at Virgin Australia?
Apply online through the Virgin Australia Careers Portal by uploading your CV and required certificates and selecting your preferred base.
What is the Virgin Australia cabin crew recruitment process?
It includes an online application, assessment day with group activities, and a one-on-one interview.