To carry out safety, security and inflight service duties, providing a consistently high level of customer care that ensures our customer’s well-being on flights.

Key Responsibilities

Safety and security-related duties

  • Safety equipment checks, to ensure their availability and functionality
  • Safety demonstrations to passengers prior to take-of
  • Securing of aircraft doors prior to take-off and ensuring that the cabin is free of loose items which might impede emergency evacuation
  • Ensuring that passengers follow safety procedures to prevent hazards mid-flight
  • Provide assistance to passengers during emergency situations such as performing first aid and giving instructions for emergency evacuations

 

Inflight service duties

  • Pre-boarding tasks such as checks on the availability of required food and beverage as well as inflight amenity items
  • Boarding of customers, welcoming and directing them to seats, providing assistance with stowage of carry-on luggage and where necessary, serving of welcome drinks
  • Serving of meals and beverages, including preparation of drinks, food heating/plating, food distribution and post-service collection
  • Ensuring that aircraft cabins and toilets are clean and replenished during flights
  • Making announcements and answering customer queries during the flight
  • Seeing to customer’s comfort by distributing identified amenities as stipulated via guidelines or on request basis
  • Respond to customer requests and fulfill them as much as possible
  • Ensure orderly disembarkation of customers  after landing

 

Administrative duties

  • Attending pre-flight briefings to be apprised of flight handling requirements such as special customer considerations
  • Preparation of reports on flight incidents, including safety and security incidents

Skills & Attributes

  • Recognize cultural differences
  • Recognize Individual needs
  • Represent Vistara in a professional manner
  • Maintain up to date knowledge of current safety & security requirements
  • Maintain knowledge of service procedures & company policies

Work Experience

  • Prior experience as Cabin Crew is preferred

Qualification

  • Minimum Qualification (10+2), with minimum 60% score in class 12th

Eligibility

  • Indian Nationals with Valid Passport, PAN Card and Aadhaar Card
  • At least 18 years of age at the time of joining & not more than 32 years (unless prior cabin crew experience)
  • Height of at least 155 cm for female and 170 cm for male, with weight proportional to height
  • BMI range for female 18 to 22 and for male 18 to 25
  • Fluency in English and Hindi
  • No visible tattoo/ marks on any part of body.
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