Flight Attendant Cathay Pacific London

Role Introduction

Key Responsibilities

• Carry out safety, first aid and security procedures to the highest standard
• Be our brand ambassador and provide genuine, personal experiences to all our customers
• Deliver service excellence by creating memorable inflight experiences and exceed our customers’ expectations at every opportunity
• Attend to customer’s needs in a caring and professional manner
• Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
• Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment
• Adapt to situations with confidence, tact and flexibility
• Uphold inflight policies and comply with all regulatory requirements

Requirements

• Minimum age of 18
• Educated to a GCSE standard or equivalent with a pass (Grade C OR 9-4) in English
• Entitled to live and work in the United Kingdom unrestricted
• Proficiency in written and spoken English and in at least one of the following Asian languages: Cantonese, Putonghua, Japanese, Korean, Hindi, Bahasa Indonesia, Bahasa Malaysia, Thai or Filipino. Proficiency in Putonghua would be an added advantage
• Minimum arm-reach of 208cm on tiptoe
• Physical fitness to be able to pass the pre-employment medical assessment
• Polished interpersonal skills with a positive customer-orientated attitude
• Previous experience in an airline, hospitality or service industry would be an advantage
• Given legislation controlling access to restricted zones at the airports, you will be required to successfully complete a Police Act Disclosure Application before employment can be confirmed. This is in addition to references from previous employers
• As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test. Testing will be done following the HKCAD Guidance for screening of Psychoactive Substances – Annex B, CAD373

Benefits

• Being part of a world-class service brand to be proud of
• Work schedules to suit different lifestyles
• World-class training and structured career progression path
• A safe and collaborative working environment which embraces a diverse and inclusive culture
• Eligibility for Private Medical Insurance after 6 months of service
• Generous Company contribution Pension Scheme upon completion of 3 months of service
• Discounted travel across many airlines for you and your family