Key Responsibilities

  • Carry out safety, first aid and security procedures to the highest standard
  • Be our brand ambassador and provide genuine, personal experiences to all our customers
  • Deliver service excellence by creating memorable inflight experiences and exceed our customers’ expectations at every opportunity
  • Attend to customer’s needs in a caring and professional manner
  • Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
  • Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment
  • Adapt to situations with confidence, tact and flexibility
  • Uphold inflight policies and comply with all regulatory requirements

岗位职责

  • 以最高标准执行机舱安全丶急救和安保相关的工作
  • 为每一位乘客提供真诚且饱含关怀的飞行体验
  • 为每一位乘客提供卓越之上的服务,创造难忘的体验与回忆
  • 周道且专业地顾及每一位乘客的需求
  • 拥抱多样性,乐于为那些需要额外帮助的乘客给予关怀
  • 愿意与团队合作并提供相互的支持,在多元的工作环境中成为一名出色的乘务员
  • 自信、敏捷、灵活地应对各种突发情况
  • 严格遵守相关飞行政策,并积极配合所有相关的监管需求
Requirements
  • Minimum age of 18
  • Bachelor’s degree or above, or high school graduate accompanied by at least 1 year of flight attendant experience
  • Fluent in speaking and reading English and Chinese (Putonghua). A third language is preferable.
  • Good communication skills
  • Minimum arm-reach of 208cm on tiptoe
  • Successful pre-employment background check (including criminal records)
  • Physical fitness to pass the pre-employment medical assessment
  • Previous experience in an airline, hospitality or service industry would be advantageous
  • Able to provide COVID-19 Vaccination Certificate
  • As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test. Testing will be done following the HKCAD Guidance for screening of Psychoactive Substances – Annex B, CAD373 (CAD373)

应聘要求

  • 年满18周岁
  • 大学本科及以上学历或高中学历且具备一年以上空乘经验者
  • 具备流利的普通话丶英文会话及阅读能力,具备第三外语能力者优先
  • 良好的沟通能力
  • 踮足摸高可及 208厘米
  • 成功通过入职前背景调查(包括犯罪记录调查)
  • 成功通过入职前相关医学检查
  • 拥有航空公司丶酒店或服务行业工作经历者优先
  • 提供新冠疫苗接种证书
  • 由于您申请的职位属于安全敏感岗位,因此您需要通过职前药物测试。测试将按照香港民航处精神科物质筛选指南 – 附件 B,CAD373进行 (CAD373)。
Benefits
  • Work schedules to suit different lifestyles
  • World-class training and structured career progression path
  • A safe and collaborative working environment which embraces a diverse and inclusive culture
  • Extensive medical coverage & insurance scheme for you and your dependents
  • Flexible retirement scheme
  • Discounted travel across many airlines for you and your family

Where the successful candidates require a work permit to reside and work in Hong Kong, their employment will be conditional on immigration approval. Please refer to the Hong Kong Immigration Department’s website for details – for Chinese Mainland residents, please see the page on the Admission Scheme for Mainland Talents and Professionals (ASMTP); for other candidates, please refer to the information on the General Employment Policy (GEP).

员工福利

  • 灵活的排班计划
  • 行业领先的培训课程和系统化的职业发展路径能成为世界级服务品牌的一员而感骄傲
  • 舒适安全的工作环境与多样包容的企业文化
  • 您和您家人的医疗和保险计划
  • 弹性退休计划
  • 您和您家人将获得的多家航空公司的机票优惠

如获聘者需要工作许可方可在香港居住和工作,成功获得有关入境批文将为雇用条件。就有关详情,请参阅香港入境事务处网站(如申请者为中国内地居民,请参阅有关输入内地人才计划的页面;其他申请人请参阅有关一般就业政策的页面。

Personal & Application Information

This recruitment notice has been published in the context of Cathay’s initiative to recruit talent in Mainland China although we do welcome applications from any individual (irrespective of nationality or residency) who fulfils the above requirements.

Shortlisted applicants will be notified within six weeks and will be invited to attend the interview in Guangzhou. Recruitment events will also be organised in other Chinese Mainland cities this year to facilitate applicants in other regions. Further applications from candidates who have already applied within the past three months will not be considered.

Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

个人信息和申请程序

我们欢迎任何符合上述要求的申请者(不论国籍或居民身份),而此招聘公告目的仅为促进国泰航空于中国内地招募人才的计划。

点击立即报名填写所须资料,入围的申请者将在六周内收到通知,并将被邀请参加广州的招聘面试。我们今年内亦会於中国其他城市举办招聘活动,以方便其他地区的申请者。在过去三个月内已投递过的申请者将不被考虑。

国泰航空公司注重每个人机会的平等。申请者提供的个人数据将严格依据公司的个人数据政策仅供招聘所用。申请者如未在八周内收到通知,可视其申请结果为不成功。有关申请资料将被至多保留二十四个月。如欲索取个人信息收集声明副本,请与本公司的数据保护官联络。

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