Cabin Crew Jobs

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Frequently asked questions

Cabin Crew Jobs: Job Description

Cabin Crew, also known as Flight Attendant, Steward / Stewardess or Air Hostess, is a member of the flight crew aboard all flights. They are mainly responsible for the safety and comfort of all passengers.

Cabin Crew also conducts in-flight service, which includes distributing food and beverages during the flight. Flight Attendants are also responsible for boarding passengers, securing the cabin for take off and landing, taking care of passengers’ needs, and ensuring that the flight runs smoothly.

Cabin Crew Job Responsibilities

  • Greeting passengers as they board and disembark the aircraft
  • Demonstrating safety procedures
  • Directing passengers to their assigned seats
  • Frequently monitoring the cabin throughout the flight
  • Providing assistance to passengers and crew members in emergency situations
  • Providing assistance to passengers with special needs, such as those with disabilities, unaccompanied minors, VIP’s and the elderly

To become a Flight Attendant, you should start by applying for this position with an airline of your choice. If you meet all the requirements, you can go ahead and apply for the recruitment process. Carefully read the description of the job advertisement and then fill out the form, prepare:

  • Copy of your passport
  • Resume
  • Cover letter
  • One full-length photo – business attire
  • One passport photo – business attire

Selected candidates will be invited for an interview, which may even take a whole day.

  • 1. The first stage includes

    • Interview
    • Language tests
    • Psychological tests
    • Height and weight measurement
    • Group tasks
    • Role-playing

    The next stage is a very strict medical examination that confirms the candidates’ medical condition.

    3. This is followed by training, which can take up to eight weeks. During the training, candidates learn how to properly serve passengers, how to perform first aid, how to handle emergency situations, etc.

    4. The last stage is passing a final exam. Flight Attendants are required to be professional, so the exams are really rigorous, and to prepare for them means studying a huge amount of materials.

To become a Cabin Crew you must be at least 18 years old. In some countries, such as in the Middle East or the United States, the minimum age requirement is 21 years old.

  • Fluency in written and spoken English, knowledge of additional languages is an asset
  • High school diploma or GED equivalent
  • Minimum age of 18 years old, in some cases 21 years old
  • Excellent interpersonal skills
  • Ability to work as part of a team
  • Responsibility and commitment
  • Ability to remain calm under pressure
  • Exceptional customer service
  • Ability to swim at least 25 metres unaided
  • Exceptional communication skills
  • Ability to solve disputes and complaints of passengers

Your chances of becoming a Cabin Crew are 1 out of 100. This means for every 100 people who apply to become a Cabin Crew, just 1 person is accepted.

A Cabin Crew training program usually lasts three to six weeks. Getting into one of these programs can take anywhere from a few months to even a few years. This is a very competitive field, as airlines usually receive a high volume of applications.

Generally, visible tattoos are not permitted while wearing a Cabin Crew uniform, even if covered by make-up, jewellery or a bandage. Most airlines require Cabin Crew to cover visible tattoos while on duty.

Most airlines will check to see that the prospective Flight Attendant is in proportion, they look healthy and fit, and that they would to fit in the Flight Attendant uniform. Flight Attendant must be able to sit in the jump seat without an extended seat belt and must be able to fit through the emergency exit window.

Flight Attendants usually work 12-14 days and spend between 70-100 hours in the air. Flight attendants’ schedules change every month. They may spend a number of nights per week or per month away from home. On-duty shifts per day can range from 4 to 18 hours or more, such as for international flights.

Most Flight Attendants are less than 190 cm tall to work comfortably on an aircraft. As a general rule, a future Flight Attendant should be between 157 cm and 192 cm tall without shoes, although this requirement can vary from airline to airline. Some airlines also require aspiring Flight Attendants to complete an arm reach test (212 cm).

Many international airlines require proficiency in multiple languages depending on the countries they fly to. Generally, a Cabin Crew only needs to know the official language of the country in which the airline is located and English.

The answer is YES. Most airlines have this requirement. You should be able to swim a distance of between 25 and 50 metres without any assistance and be able to tread the water for a couple of minutes.

Cabin Crew training is very tough and intense. Many candidates give up before completing their initial training. It is without doubt one of the most stressful and exciting experiences you are likely to have. But once you’ve earned your wings, it’s all worth it!

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