Fly High, See the World, and Make a Difference as Cabin Crew!

Do you imagine yourself traveling the world while meeting new people? Make your dream a reality by joining the Cabin Crew! Discover new destinations and cultures while making lifelong memories with a diverse mix of individuals!

Job Description

Air Cabin Crew are essential to the smooth operation of an airline. They ensure passengers are comfortable and safe during commercial flights. Cabin Crew Jobs require staff to maintain the safety and security of passengers and the aircraft. Flight Attendants conduct pre-flight safety demonstrations, respond to emergencies, and report any security hazards or suspicious activity. They also provide stellar customer service, assisting passengers with baggage, serving food and drinks, and greeting passengers. To excel in the role, Flight Attendants should possess excellent communication and customer service skills.

Responsibilities

As a Flight Attendant, you will be responsible for:

  • Greeting and assisting passengers as they board and disembark the aircraft
  • Demonstrating safety procedures
  • Directing passengers to their assigned seats
  • Serving meals and refreshments during the flight
  • Frequently monitoring the cabin throughout the flight
  • Providing assistance to passengers and crew members in emergency situations
  • Providing assistance to passengers with special needs, such as those with disabilities, unaccompanied minors, VIP’s and the elderly

Skills

Cabin Crew members provide excellent customer service and solve problems during flights while managing a busy schedule. They must have physical stamina, knowledge of first aid and emergency procedures, and pay close attention to procedures for passenger safety and comfort. Cultural sensitivity is a vital Cabin Crew skill when dealing with passengers of diverse backgrounds and adapting to different norms. Some airlines may require fluency in multiple languages, particularly for flights to non-English speaking destinations.

Qualifications

  • Fluency in written and spoken English, knowledge of additional languages is an asset
  • High school diploma or GED equivalent
  • Minimum age of 18 years old, in some cases 21 years old
  • Excellent interpersonal skills
  • Ability to work as part of a team
  • Responsibility and commitment
  • Ability to remain calm under pressure
  • Exceptional customer service
  • Ability to swim at least 25 metres unaided
  • Exceptional communication skills
  • Ability to solve disputes and complaints of passengers

Frequently asked questions

Flight attendants and cabin staff members are not the same thing, contrary to popular belief. The cabin crew consists of all employees who operate aboard the aircraft, including pursers, flight attendants, and onboard cooks.

Flight attendants respond to the requirements of passengers, provide meals, and deliver safety instructions, whilst pursers supervise the crew and handle all activities onboard. They are only one component of the cabin crew responsible for guaranteeing passengers’ safety and comfort during the trip.

To become a Flight Attendant, you should start by applying for this position with an airline of your choice. You may submit your application if you meet all the criteria. Carefully read the job description and then fill out the form.

Here are some things you may want to bring with you to a Cabin Crew job interview:

Selected candidates will be invited for an interview, which may even take a whole day.

Cabin crew selection is a rigorous, multi-step process. Applicants must submit an application form and a professional Cabin Crew CV, meet height, language, and educational requirements, and attend an assessment day. The assessment day evaluates customer service, communication, teamwork, and confidence with individual, group activities and role-play scenarios. Successful applicants attend a medical evaluation and background check before receiving a job offer. The selection process lasts weeks or months, and competition for a few positions is very high, with tens of thousands of applicants.

Most Flight Attendants are less than 190 cm tall to work comfortably on an aircraft. As a general rule, a future Flight Attendant should be between 157 cm and 192 cm tall without shoes, although this requirement can vary from airline to airline. Some airlines also require aspiring Flight Attendants to complete an arm reach test (212 cm).

A Cabin Crew training program usually lasts three to six weeks. It may take several months or perhaps several years to get into one of these programs.This is a very competitive field, as airlines usually receive a high volume of applications.

Besides having a fulfilling career, Cabin Crew Members also receive amazing benefits. They get to travel to exciting destinations around the world, experience diverse cultures, and receive discounted flights. With comprehensive training and competitive compensation, there are plenty of opportunities for professional growth. This is an exciting and fulfilling career path that we can help you start!

Although flight attendants typically hold a similar level of education and experience as others in comparable professions, their pay tends to be lower, partly due to the challenging nature of their job and inconsistent working hours.

Glassdoor reports that major airlines typically offer flight attendants an average annual compensation of approximately $40,000. However, this amount can differ significantly based on the airline and the flight attendant’s location. For example, cabin crew members at specific airlines may receive a higher salary due to the higher cost of living in their area or additional compensation for irregular work hours or long-haul flights.

Flight Attendants usually work 12-14 days and spend between 70-100 hours in the air. Flight attendants’ schedules change every month. They may spend a number of nights per week or per month away from home. On-duty shifts per day can range from 4 to 18 hours or more, for example for international flights.

For some people, working as cabin crew is a temporary occupation. Whilst certain individuals may elect to pursue different job opportunities or decide to retire, there are others who may elect to continue their tenure in this sector until the end of their professional lives. People may quit their jobs as cabin crew due to factors including family responsibilities, work unhappiness, or firm restructuring. Depending on the individual’s goals and circumstances, a cabin crew member’s career span can be substantially impacted by a variety of variables.

What career development opportunities are available for Cabin Crew members? Air Cabin Crew can progress in their careers by gaining experience and performing well in their role.

From a Flight Attendant, they can become a Purser or Chief Purser, who manage a specific cabin, such as first or business class, while ensuring high customer service and promoting duty-free sales. Most airlines require 2-5 years of experience to become a Purser. From Purser, one can advance to Senior Cabin Crew, also known as Cabin Supervisor or Cabin Service Director, who is responsible for all Cabin Crew on board, training, and paperwork. Another option for Air Cabin Crew is to become a VVIP Cabin Crew Member, working with VIP private clients on private aircraft, requiring 2 years of experience in premium class. They can also move into ground-based operations such as training, recruitment, or crew controller. At larger airlines, they can move into other areas such as marketing, sales, HR, and safety training.

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