Emirates Cabin Crew recruitment process

The Emirates cabin crew recruitment process is a meticulous journey designed to select the best candidates to represent the airline’s brand. This comprehensive process involves several stages, each designed to assess different aspects of a candidate’s suitability for the role. This process is a testament to Emirates’ commitment to providing exceptional service and maintaining its reputation as a leading global airline.

Emirates female Cabin Crew members.

Emirates Cabin Crew Recruitment Process:
A Step-by-Step Guide

Step 1 – Online Application

The recruitment process begins with an online application. Candidates are required to fill out a detailed form on the Emirates career portal. This includes providing personal information, educational qualifications, and work experience. Candidates also need to upload their CV and a professional photograph. The application form also includes questions about the candidate’s ability to meet the physical and medical requirements of the role.

Step 2 – Telephone Interview

Following the online application, candidates who meet the requirements are contacted for a telephone interview. This step allows the recruitment team to assess the candidate’s communication skills and overall suitability for the role.

Step 3 – Emirates Open Days

Emirates hosts numerous open days worldwide, offering potential candidates the chance to learn more about the Emirates brand and submit their CVs for consideration. These events provide insights into the company’s operations and values. Candidates who make a strong impression may be invited to the Emirates cabin crew assessment day.

Step 4 – Emirates Cabin Crew Assessment Day

Candidates who excel in the initial stages of the recruitment process are invited to the Emirates Cabin Crew assessment day. This full day of activities and presentations includes several elimination rounds. The day is designed to assess candidates’ suitability for the role, so thorough preparation and a good night’s sleep are essential.

Step 5 – Presentation

Candidates attend a comprehensive presentation that lasts for about one and a half hours. This presentation provides an overview of life as an Emirates cabin crew member, including the experience of flying with Emirates and living in Dubai. It’s designed to give candidates a clear understanding of the role and lifestyle they’re applying for, setting the stage for the rest of the recruitment process.

Step 6 – Group Discussions

Following the presentation, candidates participate in group discussions. They are divided into groups and given a topic to discuss. For example, they might be asked to choose three personalities of the 21st century and explain why they chose them. One person from each group will present their group’s choices and reasons.

Step 7 – English Test

An English test is conducted to assess the candidates’ language proficiency. This test includes sections on reading, writing, listening, and speaking to ensure that candidates can effectively communicate in English.

Step 8 – Reach Test

The reach test ensures that candidates meet the physical requirements of the role. Candidates must be able to reach 212 cm, and standing on tiptoes is permitted.

Step 9 – Essay Writing Test

The essay writing test evaluates the candidates’ written communication skills. They might be asked to write about their favourite place to live or to write three good things about themselves.

Step 10 – Second Group Discussion

Before the online personality test, there is a second group discussion. This could be about a hypothetical situation where the flight has been overbooked and one passenger needs to be moved to first class. The candidates will have to discuss which passenger should be upgraded and why.

Step 11 – Online Personality Profile Test

An online personality profile test is conducted to help determine if candidates are a good fit for the company culture.

Step 12 – Final Interview

The final stage of the recruitment process is the final interview. This is a one-on-one interview with a member of the recruitment team. Candidates are posed with a variety of inquiries aimed at understanding their past experiences, relevant skills, and overall fit for the cabin crew role. This is also an opportunity for candidates to ask any questions they might have about the role or the company.

Emirates Cabin Crew

The Selection Procedure: Finding the Right Fit

The selection procedure at Emirates is rigorous and comprehensive. It involves a series of tests and interviews designed to assess the candidates’ physical fitness, self-confidence, and language proficiency. The process is designed to ensure that only the most qualified and suitable candidates are selected.

Candidates who pass these tests are then subjected to a probation period of six months, during which their performance is closely monitored. At the end of the probation period, successful candidates are offered permanent positions.

The Benefits: More Than Just a Job

Working for Emirates comes with a host of benefits. The airline takes care of travel and accommodation expenses for its employees, many of whom are based outside Dubai. Furthermore, employees are entitled to end-of-service bonuses, scheduled leave periods, and a suite of additional benefits. These include pension contributions, retirement funds, insurance coverage, and allowances for travel-related expenses.

Challenges in the Recruitment Process

Despite its rigorous recruitment and selection process, Emirates faces challenges such as discrimination and irregularities. To overcome these, the airline ensures that all vacant positions are publicly advertised and that the recruitment and selection processes are carried out fairly and consistently.

Video: Emirates crosses 20,000 Cabin Crew

As Emirates crosses the 20,000 cabin crew milestone, watch Don Godamune – Performance Standards Purser, take us on an emotional journey of his over two-decade career as Cabin Crew with Emirates.


The Emirates Cabin Crew recruitment process is a testament to the airline’s commitment to excellence. It is a rigorous and comprehensive process designed to select the best candidates to represent the airline’s brand. Despite the challenges, Emirates continues to strive for fairness and consistency in its recruitment and selection processes, ensuring that it remains a leading global airline.

Frequently Asked Questions about Emirates Cabin Crew Recruitment Process.

1. How long does the Emirates Cabin Crew recruitment process take?

The Emirates hiring process can vary in length, but typically it can take anywhere from 6 to 8 weeks. This includes the time from initial application, through the assessment days, to the final interview. However, bear in mind that this duration isn’t a guarantee—it can fluctuate depending on the influx of applications and the particular recruitment demands of the airline at that period.

2. How do you get selected for Emirates Cabin Crew?

Selection for the Emirates cabin crew involves a multi-stage process. It begins with an online application, followed by an invitation to an open day if your application is shortlisted. At the open day, you’ll have the opportunity to submit your CV and learn more about Emirates. If you impress the recruiters, you’ll be invited to the assessment day, which includes group exercises, an English test, an essay writing test, and an interview. Successful candidates at the assessment day will then be invited for a final interview.

3. How long does it take for Emirates to hire Cabin Crew?

The hiring process for Emirates cabin crew can take around 6 to 8 weeks from the initial application to the final job offer. Yet, this timeframe isn’t always the same—it can shift based on how many people are applying and what the airline’s staffing needs are at any given moment.

4. Is it hard to get into Emirates Cabin Crew?

Getting into Emirates Cabin Crew can be competitive due to the high number of applicants and the airline’s high standards. The recruitment process is rigorous and involves multiple stages, including an online application, open day, assessment day, and final interview. Candidates need to demonstrate excellent customer service skills, a good level of English, and the ability to work well in a team, among other qualities. However, with thorough preparation and a strong commitment, it is certainly possible to succeed.