Thinking about becoming an Etihad Airways cabin crew member? This guide covers everything you need to know – from requirements and height restrictions to salary, benefits, and the application process.
Quick summary
Etihad Airways requires cabin crew to be at least 21 years old, 165 cm tall, and fluent in English. Salary ranges from AED 8,000 to 15,000, with free accommodation and travel perks. The application involves an online form, assessment day, and training in Abu Dhabi.
Etihad Airways cabin crew requirements (2025)
Before applying, you need to meet these basic requirements:
- Age: Minimum 21 years old
- Height: At least 165 cm
- Fluent in English (spoken and written)
- No visible tattoos or piercings (except one earring per earlobe for females)
- Able to swim using a flotation device
- Clean criminal record
- Customer service experience (preferred but not required)
- Legal eligibility to work in the UAE (visa, medical, and health screening required)
- Willing to serve alcohol (including during Ramadan)
💡 Tip: Even though previous customer service experience isn’t mandatory, it increases your chances of getting hired. If you’ve worked in hospitality, retail, or tourism, highlight that in your CV.
How to apply for Etihad Airways cabin crew jobs (step-by-step)
Applying to Etihad Airways is a multi-stage process. Here’s what to expect:
STEP 1 – Submit an online application
- Apply via the Etihad careers portal.
- Upload a CV, cover letter, and full-length & passport-size photos.
- Complete a pre-screening questionnaire (if required).
STEP 2 – Online assessment & pre-screening
If shortlisted, you’ll receive:
- Pre-screening questions to confirm eligibility.
- An online assessment (situational judgment tests, personality tests).
STEP 3 – Assessment Day (invitation-only)
The Assessment Day includes:
- Presentation and grooming checks.
- Group exercises to test teamwork and communication.
- Role-playing scenarios for customer service skills.
STEP 4 – Final interview
A one-on-one interview covering:
- Cultural fit & motivation (why Etihad, career goals).
- Situational questions (handling difficult passengers, teamwork).
- Behavioural assessment (problem-solving, adaptability).
STEP 5 – Medical and background checks
Once selected, you must:
- Complete a criminal background check.
- Pass a medical examination.
How much does Etihad Airways cabin crew earn? (2025 salary guide)
Etihad Airways cabin crew salaries are tax-free and include additional allowances.
| Experience Level | Estimated Monthly Salary (AED) | Equivalent in USD |
|---|---|---|
| New Joiner | 8,000 – 10,000 AED | $2,180 – $2,725 |
| 1-3 Years | 10,000 – 12,000 AED | $2,725 – $3,270 |
| 3+ Years | 12,000 – 15,000 AED | $3,270 – $4,080 |
Additional benefits:
- Free accommodation (fully furnished, bills included)
- Transport to and from work
- Annual leave ticket to visit home country
- Discounted tickets for family and friends
- Medical insurance (full coverage)
- Gym membership and lifestyle discounts
Etihad Airways cabin crew responsibilities: What’s the job like?
Your main role is to ensure passenger safety and deliver high-quality service. Here’s what that includes:
Pre-flight duties:
- Attend a crew briefing before every flight.
- Check emergency equipment and confirm all safety measures.
- Greet passengers and assist with seating.
In-flight responsibilities:
- Perform safety demonstrations before takeoff.
- Serve food and beverages (and handle special requests).
- Assist nervous flyers or medical emergencies.
- Maintain cabin cleanliness and security.
Post-flight duties:
- Complete reports on incidents or service feedback.
- Secure lost items and prepare for the next flight.
What happens after you get hired as Etihad Airways cabin crew?
Once selected, you move to Abu Dhabi for training. Here’s what to expect:
Training in Abu Dhabi
Location: Etihad Training Academy, Abu Dhabi
Duration: 7-8 weeks
- Safety & emergency training: Firefighting, evacuation, and security drills.
- First aid & medical training: Handling in-flight medical emergencies.
- Customer service training: Delivering Etihad’s premium service.
- Cultural awareness: Understanding passenger expectations from different regions.
Life in Abu Dhabi as cabin crew
Accommodation: Free, fully furnished shared apartments.
Transport: Shuttle service to and from work.
Lifestyle Perks: Discounts at restaurants, hotels, and malls.
Annual leave ticket: One free flight home per year.
Does Etihad provide accommodation for cabin crew?
Yes, Etihad Airways provides free, shared accommodation in two main locations:
Masdar City (Near Abu Dhabi Airport)
Al Forsan (Mayan, Yas Island)
What’s included?
- Fully furnished apartments
- Bills covered (water, electricity, air conditioning)
- Gym & pool access
- Free shuttle to work
Housing tip: Etihad does not allow partners, family, or visitors to stay overnight in company-provided accommodation.
Etihad Airways cabin crew uniform: What do you wear?
Designed by Italian designer Ettore Bilotta, Etihad’s uniform is a signature brown and ivory style.
For male crew:
- Jacket, waistcoat, tie, trousers, belt
- Winter coat, gloves, Etihad-branded cabin bag
For female crew:
- Hat, apron, handbag, high & low heel shoes
- Skirt or trousers, blouse, scarf, jacket
Frequently Asked Questions
Does Etihad Airways hire cabin crew with no experience?
Yes, but customer service experience (retail, hospitality, or tourism) gives you an advantage. Strong communication skills and professionalism matter more than past aviation experience.
Can I apply if I don’t meet the height requirement?
No. Etihad requires a minimum height of 165 cm and a reach of 212 cm on tiptoes. If you’re slightly below, stretching exercises may help, but they strictly enforce this rule during recruitment.
Do I have to live in company-provided accommodation?
Yes, unless you reach a senior level or are married. Crew housing is shared, fully furnished, and bills are covered, but guests and overnight visitors are not allowed.
Is there an age limit for Etihad Airways cabin crew?
The minimum age is 21, but there’s no official maximum age. However, most new hires are under 35, as airlines prefer candidates who can commit long-term.
How long does Etihad Airways cabin crew training take?
Training lasts 7-8 weeks in Abu Dhabi, covering safety procedures, first aid, emergency drills, and inflight service. It’s intense, and you must pass all assessments to qualify.
Can Etihad Airways cabin crew choose their flight routes?
No. Your roster is assigned based on operational needs, but over time, senior crew may get more input on preferred destinations.
Does Etihad provide free flights for family and friends?
Yes, crew get one free annual ticket to their home country, plus discounted standby tickets for family and friends.
Are tattoos allowed for Etihad Airways cabin crew?
Only if they are completely covered by the uniform. Any visible tattoos (even small ones) will disqualify you.