Do you want to work for United as a Flight Attendant? Our comprehensive guide will help you understand what are the essential United Flight Attendant requirements.
United is a major American airline headquartered at the Willis Tower in Chicago, Illinois. United operates an extensive domestic and international route network across the United States and all six inhabited continents primarily out of its eight hubs.
Headquarter: Willis Tower, Chicago, Illinois U.S.
Operating Bases:
- Chicago–O’Hare,
- Denver, Guam,
- Houston–Intercontinental,
- Los Angeles,
- Newark,
- San Francisco,
- Washington–Dulles
Table of Contents
United Flight Attendant Requirements
- At least 20 years old when applying
- High school diploma or equivalent; some college preferred
- Experience in service industry (customer service, retail, hospitality, food service, aviation, safety, social service, healthcare/medical, or military)
- Effective communication skills, especially in high-stress situations like emergencies, delays, or severe weather
- Professional appearance, adhering to grooming and uniform guidelines, including rules on tattoos and piercings
- Proficiency with electronic devices like phones, tablets, and laptops for completing tasks
- Possession of valid U.S. passport or foreign passport with applicable visas for global travel
- English language proficiency required; additional languages like Hebrew, Hindi, Dutch, and German are beneficial
- Physical abilities such as standing, walking, bending, lifting heavy objects (like luggage), and pushing/pulling beverage carts
- Ability to sit in assigned jump seat with seatbelt and shoulder harness fastened
- Willingness to serve and/or sell food and beverages professionally
- Successful completion of evacuation drill in water (pool) during training
Video: United — A day in the life of a United flight attendant
Skills and Attributes
- Safety First: Ensure the highest levels of safety at all times.
- “People-First” Demeanour: Adaptability and responsiveness in customer-facing situations. Serve with optimism, positivity, and empathy. Engage directly with customers, demonstrating outstanding interpersonal skills and good judgment. Resolve issues with understanding, compassion, and grace. Build customer loyalty through excellent service. Represent United with pride and distinction.
- Flexibility: Available for global assignments 24/7, including nights, weekends, holidays, and extended hours. Fulfill reserve assignments on short notice and be away from base for days at a time. Dependability and timeliness are crucial.
- Team Player: Able to work both independently and as part of a team consistently.
- Turn Dreams into Reality: Enjoy the opportunity to travel the world, make new friendships, explore diverse cultures, and create memorable experiences for every customer on every flight, every day.
Salary
New flight attendants at United Airlines start with a pay rate of $28.88 per hour. The highest pay rate, which is at the top of the pay scale, is $67.11 per hour. As flight attendants gain seniority, their pay increases. Additional compensation is also provided for language skills, leadership roles, and international flights.
Benefits
- Competitive compensation package including industry-leading pay
- Additional compensation for language skills, lead positions, and international trips
- Comprehensive benefits such as medical, dental, and vision insurance, 401(k), vacation, and sick time
- Flight privileges allowing you, your family, and friends to fly anywhere in the world on stand-by
- Inclusive uniform standards fostering individuality and authenticity at work
- Emphasis on safety and cleanliness for both employees and customers
- During training, United provides a $140/week per diem, accommodations, breakfast, and lunch
- Payment plan available for purchasing initial uniform and luggage
United Flight Attendants in Pictures
Check out the stylish uniforms worn by Flight Attendants at United. See what you could be wearing when you join the United team!
FAQs – United Flight Attendant Requirements
What qualifications do I need to become a United Flight Attendant?
You’ll need a high school diploma, GED, or equivalent, along with additional qualifications in hospitality, tourism, or languages, which are beneficial. Fluency in English is essential, and knowledge of additional languages is advantageous.
What are the age and height requirements to apply for the position?
Applicants must be at least 21 years old and have a height between 5’0″ and 6’3″ without shoes.
Is prior experience required to apply for a United Flight Attendant position?
Prior experience is not mandatory, but excellent customer service skills are essential.
What is the application process like for becoming a United Flight Attendant?
The application process involves filling out an online form with your resume details. If shortlisted, you may have a face-to-face or video interview. Successful candidates will undergo a rigorous 6.5-week training program in Houston, TX.
What happens after completing the training program?
After successfully completing the training program, you’ll receive your flight attendant certification and begin your career with United Airlines.
What salary and benefits can I expect as a United Flight Attendant?
United Airlines flight attendants typically earn between $23 and $28 per hour, depending on tenure. The airline provides comprehensive benefits, including company-funded medical and dental insurance, a pension plan, paid vacations, and compensation for time away from home base during layovers.
How many hours do United Airlines flight attendants work?
The number of hours United Airlines flight attendants work can vary, but typically, they can expect to work between 75 to 100 hours a month in the air, and about 50 hours a month on the ground preparing flights and doing other tasks.
Company Facts
Founder: Walter Varney
CEO: Scott Kirby
Founded: 1926
Frequent-flyer program: MileagePlus
Fleet Size: 944
Employees: 92,795
Company slogan: “Good Leads The Way“
Contact Information
Address: 233 S Wacker Drive, Chicago, IL 60606, USA
Phone number: 800 864-8331
Disclaimer: Please note that the information provided is accurate as of the time of writing and is based on publicly available sources. However, airline requirements, hiring processes, and other details are subject to change. We recommend visiting the official United website or contacting their official channels for the most up-to-date and accurate information.
