Thinking about becoming a WestJet flight attendant? Here’s everything you need to know – from salary and requirements to the hiring process, training, and benefits.
Quick summary
WestJet flight attendants must be at least 19 years old, reach 204 cm barefoot, lift up to 50 lbs, pass a medical check, and complete a 4-6 week training program in Calgary. Flight attendants at WestJet earn $35,000 to $66,000 per year, with additional pay from profit sharing, per diems, and overtime. The hiring process includes an online application, video interview, assessment day, final interview, background check, and drug screening before starting training.
WestJet flight attendant requirements: Can you apply?
Basic requirements
- Age: 19+
- Language: Fluent in spoken and written English
- Height & reach: Able to reach 204 cm (barefoot) and stand on tiptoes
- Lifting ability: Must lift 50 lbs from floor to waist and 22 lbs overhead
- Travel requirements: Must have a valid Canadian passport (or PR card with visas)
- Security clearance: Able to obtain an Airport Restricted Area Identification Card
- Medical & drug screening: Must pass a pre-employment alcohol & drug test
WestJet flight attendant training & work schedule
- Training: Complete an intensive training program (attendance is mandatory)
- Flexible work schedule: Work 24/7 shifts, including nights, weekends, and holidays
- On-call (Reserve) duty: Must be reachable and ready to report to work within a set time
- Emergency preparedness: Ability to handle stressful situations & make quick decisions
- Customer service skills: Prior experience in hospitality, retail, or customer service is a plus
How much do WestJet flight attendants make? (Salary breakdown)
Entry-level (0-2 years)
- Base Salary: $35,000 – $42,000
- Extra Pay: $900 – $1,500 (bonuses, profit share, tips)
- Total estimated pay: $36,000 – $43,500
Mid-level (3-5 years)
- Base Salary: $45,000 – $55,000
- Extra Pay: $1,500 – $3,000
- Total estimated pay: $46,500 – $58,000
Senior (6+ years)
- Base salary: $55,000 – $63,000
- Extra pay: $3,000+
- Total estimated Pay: $58,000 – $66,000+
💡 Hourly rate estimate: $25 – $35 per flight hour (varies based on seniority and duty hours).
Other earnings
- Profit sharing: Eligible for company-wide performance-based bonuses
- Per diems & meal allowances: Extra pay for time spent on duty away from base
- Overtime & holiday pay: Additional compensation for extended shifts and holidays
WestJet flight attendant hiring process: How to get the job
Step 1 – Online application
- Apply via the WestJet Careers portal with your CV and cover letter.
- Highlight customer service experience, adaptability, and teamwork skills.
Step 2 – Video interview
- You’ll receive a link to record answers to pre-set questions.
- Expect questions on customer service, problem-solving, and flexibility.
Step 3 – Assessment day (Invitation only)
- Includes group exercises, role-playing scenarios, and teamwork tasks.
- Focus on communication, quick thinking, and leadership abilities.
Step 4 – Final interview (One-on-one)
- Conducted with a recruiter or flight services manager.
- Covers past experiences, handling difficult passengers, and emergency decision-making.
Step 5 – Medical & background check
- Includes security clearance, drug & alcohol screening, and medical evaluation.
Step 6 – Training program
- Duration: 4-6 weeks in Calgary
- Covers emergency procedures, first aid, service training, and inflight safety
- Must pass all exams & safety drills to qualify for employment
What does a WestJet flight attendant do? (Duties & responsibilities)
Safety & emergency duties:
- Operate safety and emergency equipment (oxygen systems, life rafts, fire extinguishers, etc.).
- Perform evacuations and emergency landings when required.
Passenger service & experience:
- Maintain exceptional service standards for all travellers.
- Handle passenger conflicts, medical situations, and service requests.
Operational duties:
- Ensure all flights depart on time (Safety Perform On Time – SPOT procedures).
- Adhere to WestJet’s Standard Operating Procedures (SOPs).
Professionalism & presentation:
- Wear the WestJet uniform and meet grooming standards.
- Represent WestJet with professionalism on and off duty.
WestJet flight attendant benefits: What perks do you get?
- WestJet savings plan – Company-matching contribution
- Profit sharing & owner’s performance award
- Medical, dental & vision plans – Flexible coverage options
- WestJet travel perks:
- $0 standby travel (only pay taxes & fees)
- Buddy passes for friends & family
- 8 one-way, 50% off confirmed flights per year
WestJet flight attendant uniform: What you’ll wear on duty
Ever wondered what WestJet flight attendants wear? Here’s a closer look at the uniform you’d be rocking on duty:
- Uniform style: Classic navy blue with teal accents
- Grooming standards: Clean, polished, and professional appearance required
- Footwear: Black closed-toe shoes required for all crew
Frequently Asked Questions
How much do WestJet flight attendants make?
WestJet flight attendants earn between $35,000 and $66,000 per year, depending on experience, hours worked, and bonuses like profit sharing.
How long is WestJet flight attendant training?
Training lasts 4-6 weeks in Calgary and covers safety, first aid, emergency procedures, and inflight service standards.
What are the height and reach requirements for WestJet cabin crew?
You must be able to reach 204 cm barefoot and stand on tiptoes if needed.
Do WestJet flight attendants get free flights?
Yes, they get free standby travel, discounted confirmed tickets, and buddy passes for family and friends.
What is the WestJet hiring process for flight attendants?
It includes an online application, video interview, assessment day, final interview, background check, and a mandatory drug screening before training.
Does WestJet require prior flight attendant experience?
No, but customer service experience in hospitality or retail is preferred.
Is there a uniform requirement for WestJet flight attendants?
Yes, the uniform is navy blue with teal accents, and crew members must follow strict grooming standards.
What is the starting salary for a WestJet flight attendant?
Entry-level pay starts at $35,000 – $42,000 per year, with additional earnings from per diems, profit sharing, and overtime.
Do WestJet flight attendants need a passport?
Yes, a valid Canadian passport or PR card with required visas is mandatory for international travel.
What happens if you fail WestJet’s flight attendant training?
Failing any mandatory exams or safety drills means you won’t qualify for employment.
Does WestJet perform drug testing for flight attendants?
Yes, a pre-employment drug and alcohol test is required as part of the hiring process.